D. Laufer

发表

A comprehensive model of customer direct and indirect revenge: understanding the effects of perceived greed and customer power

Thomas M. Tripp, Yany Grégoire, T. M. Tripp, 2010 .

Uh-Oh, This Might Hurt Our Bottom Line: Consumer and Company Reactions to Product Harm Crises

D. Silvera, D. Laufer, K. Gillespie, 2011 .

How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues

W. T. Coombs, D. Laufer, W. Coombs, 2006 .

Global Crisis Management – Current Research and Future Directions

W. T. Coombs, D. Laufer, W. Coombs, 2018, Journal of International Management.

Guilty by association: The risk of crisis contagion

D. Laufer, Yijing Wang, 2017 .

Incorporating regulatory focus theory in product recall communications to increase compliance with a product recall

Jae Min Jung, J. Jung, D. Laufer, 2010 .

Guest Editorial - Special Issue on Crisis Communication in the Public Sector

Sabine Einwiller, D. Laufer, 2020 .

Believe me, I am one of you! The role of common group affiliation in crisis communication

Sabine Einwiller, D. Laufer, C. Ruppel, 2017 .

A cross‐cultural validation of a gender role identity scale in marketing

D. Silvera, J. McBride, D. Laufer, 2008 .

How to Make an Industry Sustainable during an Industry Product Harm Crisis: The Role of a Consumer’s Sense of Control

D. Laufer, Haiying Wei, Qing Li, 2019, Sustainability.

Global Product Recall Communications and Regulatory Focus Theory

D. Laufer, 2016 .

Exploring the effectiveness of creating regulatory fit in crisis communications: Can it change perceptions of media coverage during a crisis?

D. Laufer, T. Avnet, 2015 .

Introduction to Special Issue on Political Marketing

J. Lees-Marshment, D. Laufer, W. Binney, 2016 .

The Antecedents and Consequences of Defensive Attributions in Product-Harm Crises

D. Silvera, D. Laufer, 2010 .

The Moderating Role of Power Distance on the Reaction of Consumers to the CEO as a Spokesperson During a Product Harm Crisis: Insights From China and South Korea

Tony C. Garrett, D. Laufer, Bo Ning, 2017, Journal of International Management.

Osijek Health Center during the 1991-1992 war in Croatia.

D. Laufer, V. Šerić, Z. Ebling, 2000, Military medicine.

Differences in consumer attributions of blame between men and women: The role of perceived vulnerability and empathic concern

D. Laufer, K. Gillespie, 2004 .

The Effectiveness of Guilt and Shame Appeals on Health Communications: The Moderating Role of Self-construal and Personal Cultural Orientation

D. Laufer, Hoang Nguyen, Krisjanous Jayne, 2020, Australasian Marketing Journal.

Recent developments in attribution research and their implications for consumer judgments and behavior

D. Silvera, D. Laufer, 2005 .

How does crisis management in China differ from the West?: A review of the literature and directions for future research

D. Laufer, Yijing Wang, 2020 .

Communicating charity successes across cultures: Highlighting individual or collective achievement?

D. Silvera, J. McBride, D. Laufer, 2010 .

EXPLORING DIFFERENCES BETWEEN OLDER AND YOUNGER CONSUMERS IN ATTRIBUTIONS OF BLAME FOR PRODUCT HARM CRISES

D. Silvera, D. Laufer, Tracy Meyer, 2005 .

Are all experiences of fit created equal? Two paths to persuasion

E. Higgins, D. Laufer, T. Avnet, 2013 .

How Should a Global Brand Manager Respond to an Ambiguous Product Harm Crisis

D. Laufer, 2012 .

Are All Experiences of Fit Created Equal? Two Paths to Consumers Evaluations

D. Laufer, T. Avnet, 2011 .

Are All Experiences of Fit Created Equal? The Roles of Strength Of Engagement and Feeling Right in Determining Consumers Evaluations

D. Laufer, T. Avnet, 2010 .

Emerging issues in crisis management

D. Laufer, 2015 .

The Role of Country of Manufacture in Consumers' Attributions of Blame in an Ambiguous Product-Harm Crisis

D. Silvera, D. Laufer, K. Gillespie, 2009 .

Training Heritage Students for Managing in Emerging Markets: The Case of Business in Israel in the United States

D. Laufer, 2004 .

Threat Perception in Product Harm Crises: Do Older Consumers Feel More Vulnerable?

D. Silvera, D. Laufer, Tracy Meyer, 2010 .

Are Antecedents of Consumer Dissatisfaction and Consumer Attributions for Product Failures Universal

D. Laufer, 2002 .

The Role of Severity in Consumer Attributions of Blame

D. Laufer, K. Gillespie, S. Gonzalez, 2005 .

The Antecedents and Consequences of Defensive Attributions in

D. Silvera, D. Laufer, Product-Harm Crises, 2010 .

D. Silvera, D. Laufer, Tracy Meyer, 2012 .