Laura Smith
发表
Irene C. L. Ng,
R. Maull,
Laura Smith,
2014
.
Irene C. L. Ng,
Laura Smith,
2012
.
Irene C. L. Ng,
Laura Smith,
Laura A. Smith,
2012
.
Irene C. L. Ng,
Gerard Briscoe,
Roger Maull,
2012
.
Irene C. L. Ng,
Laura Smith,
2012
.
Irene C. L. Ng,
Roger Maull,
Laura A. Smith,
2012
.
Irene C. L. Ng,
Roger Maull,
Glenn Parry,
2010
.
Roger S. Maull,
Irene C. L. Ng,
Laura Smith,
2011,
The Science of Service Systems.
Irene C. L. Ng,
Stephen L. Vargo,
Laura A. Smith,
2012
.