A. Dimas

The role of corporate agility and perceived price on the service quality – customer satisfaction link: some preliminary evidence from the port industry

A. Pantouvakis, A. Dimas, 2013 .

Does ISO 9000 series certification matter for the financial performance of ports? Some preliminary findings from Europe

Angelos Pantouvakis, A. Pantouvakis, A. Dimas, 2010 .

Testing the SERVQUAL scale in the passenger port industry: a confirmatory study

Angelos Pantouvakis, Constantinos I. Chlomoudis, A. Pantouvakis, 2008 .