N. M. Stefano

A Fuzzy SERVQUAL Based Method for Evaluated of Service Quality in the Hotel Industry

Ana Paula Lisboa Sohn, N. M. Stefano, N. C. Filho, 2015 .

Assessment of service quality in the hotel industry: use of fuzzy hybrid methodologies

I. C. Zattar, N. M. Stefano, Nelson Casarotto Filho, 2020 .

The Mapping of Innovation Process: Study in Publicity Agencies

N. M. Stefano, A. Adamy, L. A. Santos, 2016, IEEE Latin America Transactions.

Evaluation of the Technological Competences Through Dissemination of Knowledge in Technological Incubators with Faph

N. M. Stefano, 2020 .

Hybrid Fuzzy Methodology for the Evaluation of Criteria and Sub-criteria of Product-service System (PSS)

Nara Medianeira Stefano, Rodrigo Barichello, N. Casarotto Filho, 2015 .

Activity-based costing in services: literature bibliometric review

N. M. Stefano, N. C. Filho, Nara Medianeira Stefano, 2013, SpringerPlus.

FRAMEWORK: ACTIVITY-BASED COSTING IN SERVICES Framework: método ABC de custos em serviços

Nara Medianeira Stefano, Maria do Carmo, Duarte Freitas, 2014 .

Ecodesign theoretical and content analysis: initial proposal for future studies

Nara Medianeira Stefano, Alexandre Rodrigues Ferreira, N. M. Stefano, 2013 .