L. Delene

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Methods of Measuring Health-Care Service Quality

Chankon Kim, Hanjoon Lee, L. Delene, 2000 .

A Synthesised Service Quality Model with Managerial Implications

D. Lyth, L. Delene, A. A. Brogowicz, 1990 .

The Marketing of Direct-to-Consumer Prescription Drugs: An Examination of Advertising Content

L. Delene, B. Parker, 1999 .

Measuring physician attitudes of service quality.

L. Delene, S. Walbridge, 1993, Journal of health care marketing.

Relationship marketing and service quality.

L. Delene, 1992, Journal of American college health : J of ACH.

The Influence of Cultural Values: The Marketing of Bank Services

L. Delene, Martin A. Meloche, Rosemary Wheatley, 2015 .

Direct-to-Consumer Prescription Drug Advertising: Content Analysis and Public Policy Implications

L. Delene, B. Parker, 1998 .

Curricular Offerings in the Nonprofit and Service Areas in Marketing Departments

L. Delene, 1981 .

For-Profit and Nonprofit Services Marketing Curricular Offerings

L. Delene, Gail L. Stautamoyer, 2015 .

Student healthcare needs, attitudes, and behavior: marketing implications for college health centers.

L. Delene, A. A. Brogowicz, 1990, Journal of American College Health.

Marketing postsecondary health services.

L. Delene, 1988, Journal of American college health : J of ACH.

Interactive Services Operations: The Relationships among Information, Technology and Exchange Transactions on the Quality of the Customer‐Contact Interface

David M. Lyth, D. Lyth, L. Delene, 1989 .