Serkan Sarikaya

Bank customers’ decision-making process in choosing between ethical and conventional banking: a survey-based examination

Henner Gimpel, S. Bayer, Serkan Sarikaya, 2019, Journal of Business Economics.

Bank customers’ decision-making process in choosing between ethical and conventional banking: a survey-based examination

Henner Gimpel, S. Bayer, Serkan Sarikaya, 2019, Journal of Business Economics.

Customer Satisfaction in Digital Service Encounters: the Role of Media Richness, Social presence, and Cultural Distance

Johannes Huber, Henner Gimpel, Serkan Sarikaya, 2016, ECIS.