Bei-bei Guo

发表

Research on the influencing factors of customer referral behavior based on social network—Application in the catering industry

J. Shao, Jun-hui Zhang, Bei-bei Guo, 2014 .

An empirical research on the influencing factors of express company's customer loyalty

J. Shao, Bei-bei Guo, K. Chen, 2012, 2012 International Conference on Management Science & Engineering 19th Annual Conference Proceedings.