Souad Djelassi

Innovation through interactive crowdsourcing: The role of boundary objects

Souad Djelassi, Isabelle Decoopman, Souad Djelassi, 2016 .

An integrated model of self-service technology (SST) usage in a retail context

Nathalie Demoulin, Souad Djelassi, Nathalie T. M. Demoulin, 2016 .

How self-service technology experience evaluation affects waiting time and customer satisfaction? A moderated mediation model

Souad Djelassi, Mbaye Fall Diallo, Stephan Zielke, 2018, Decis. Support Syst..

Customers' participation in product development through crowdsourcing: Issues and implications

Souad Djelassi, Isabelle Decoopman, Souad Djelassi, 2013 .

Customer responses to waits for online banking service delivery

Nathalie Demoulin, Souad Djelassi, Nathalie T. M. Demoulin, 2013 .