Jelena Jevtić

Contemporary consumer and impersonal electronic communication

Dražen Marić, Ružica Kovač-Žnideršič, Nikola Paskaš, 2017 .

Modeling of critical profitability factors: Empirical research from food industry in Serbia

Jelena Jevtić, J. Tadić, Nikola Jančev, 2019, Ekonomika poljoprivrede.

Perception of Fairness of Interaction in Handling Complaints of Users of Travel Agency Services: Evidence from Serbia and Croatia

S. Tomić, Jelena Jevtić, Ksenija Leković, 2021, ENTRENOVA - ENTerprise REsearch InNOVAtion.

ANALYSIS OF THE IMPACT OF SOCIAL NETWORKS ON THE QUALITY OF LIFE AND EDUCATION OF YOUNG PEOPLE

Jelena Jevtić, Milan Dajić, 2021, ACTA ECONOMICA.

Consumers’ Propensity to Complain Towards Tourist Agencies’ Services: Evidence from Serbia and Croatia

S. Tomić, Dražen Marić, Jelena Jevtić, 2018 .

Customer experience in the tourism industry: Determinants influencing complaint behaviour

S. Tomić, Jelena Jevtić, Ksenija Leković, 2020 .