Serkan Aydin

发表

The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market

G. Özer, Serkan Aydin, 2005 .

Customer loyalty and the effect of switching costs as a moderator variable A case in the Turkish mobile phone market

G. Özer, Serkan Aydin, Ömer Arasil, 2005 .

National customer satisfaction indices: an implementation in the Turkish mobile telephone market

G. Özer, Serkan Aydin, 2005 .

KİŞİSEL ve ÜRÜN TEMELLİ YENİLİKÇİLİK: CEP TELEFONU KULLANICILARI ÜZERİNE AMPİRİK BİR UYGULAMA INNATE and DOMAIN-SPECIFIC INNOVATIVENESS: AN IMPLEMENTATION ON CELLULAR PHONE USERS

Serkan Aydin, 2009 .

THE RELATIONSHIP BETWEEN MARKETING AND PRODUCT DEVELOPMENT PROCESS AND THEIR EFFECTS ON FIRM PERFORMANCE

G. Özer, A. Çetin, Serkan Aydin, 2007 .

The Measurement of Switching Costs as a Perception of Customers in the Turkish Credit Card Market

G. Özer, Halim Kazan, Serkan Aydin, 2009 .

How switching costs affect subscriber loyalty in the Turkish mobile phone market: An exploratory study

Serkan Aydin, Gökhan Özer, G. Özer, 2006 .

Innate and Domain-Specific Innovativeness: An Empirical Study on Cellular Phone Users

Serkan Aydin, 2009 .

Effects of Service Quality on Customer Satisfaction and Customer Loyalty: Example of Marmara University Hospital

S. Ozturkcan, Serkan Aydin, Ayse Tansel Cetin, 2009 .

Effects of Service Quality on Customer Satisfaction and Customer Loyalty : Marmara University Hospital

S. Ozturkcan, A. Çetin, Serkan Aydin, 2009 .