Fredrik Dahlsten

Management action in developing market orientation: a report from a customer knowledge project at Volvo Cars

Fredrik Dahlsten, Sofia Börjesson †, Fredrik Dahlsten, 2004 .

Customer Involvement — Lessons Learned: A Study of Three Customer Involvement Projects at Volvo Cars

Fredrik Dahlsten, 2006 .

Hollywood wives revisited: a study of customer involvement in the XC90 project at Volvo Cars

Fredrik Dahlsten, Fredrik Dahlsten, 2004 .

The unintended consequences of management by objectives: the volume growth target at Volvo Cars

Alexander Styhre, Mats Williander, Fredrik Dahlsten, 2005 .

Innovative scanning experiences from an idea generation project at Volvo Cars

Sofia Börjesson, Mats Williander, Fredrik Dahlsten, 2006 .

Avoiding the Customer Satisfaction Rut

Fredrik Dahlsten, Fredrik Dahlsten, 2003 .