R. Leidner

Emotional Labor in Service Work

R. Leidner, 1999 .

Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life

R. Leidner, 1993 .

SERVING HAMBURGERS AND SELLING INSURANCE:

R. Leidner, Robin Leidner, 1991 .

Fast-food work in the United States

R. Leidner, 2004 .

Markets and Bodies: Women, Service Work, and the Making of Inequality in China

R. Leidner, 2016 .

Working the Night Shift: Women in India’s Call Center Industry

R. Leidner, 2011 .

Stretching the Boundaries of Liberalism: Democratic Innovation in a Feminist Organization

R. Leidner, Robin Leidner, 1991, Signs: Journal of Women in Culture and Society.