C. Högström

Fit in to stand out : An experience perspective on value creation

C. Högström, 2014 .

Relevant and Preferred Public Service: A study of user experiences and value creation in public transit

Mikael Johnson, C. Högström, S. Davoudi, 2016 .

The enactment of socially embedded service systems: Fear and resourcing in the London Borough of Sutton

B. Tronvoll, C. Högström, 2012 .

The theory of attractive quality and experience offerings

C. Högström, 2011 .

Developing service research – paving the way to transdisciplinary research

Kristina Heinonen, Elina Jaakkola, Cristina Mele, 2016 .

Strategic brand management : Archetypes for managing brands through paradoxes

A. Gustafsson, B. Tronvoll, C. Högström, 2015 .

How to create attractive and unique customer experiences: An application of Kano's theory of attractive quality to recreational tourism

Anders Gustafsson, Marina Rosner, A. Gustafsson, 2010 .