Wen-Hung Wang

发表

Does online relationship marketing enhance customer retention and cross-buying?

Chiung-Ju Liang, Huihua Chen, Wen-Hung Wang, 2008 .

Customer Relationship Investments, Value to the Customer, and Value to the Firm: Integrating Attributes and Benefits

Chiung-Ju Liang, Kishwar Joonas, Wen-Hung Wang, 2009 .

Consumer behavior of the information services industry in Taiwan – conceptual framework and hypotheses development

Chiung-Ju Liang, Wen-Hung Wang, 2010 .

The interrelationship of retailer's relationship efforts and consumers' attitude and behavior

Wen-Hung Wang, 2008 .

The behavioural sequence of the financial services industry in Taiwan: Service quality, relationship quality and behavioural loyalty

Chiung-Ju Liang, Wen-Hung Wang, 2006 .

Evaluating the interrelation of a retailer's relationship efforts and consumers' attitudes and behaviour

Chiung-Ju Liang, Wen-Hung Wang, 2006 .

Integrative research into the financial services industry in Taiwan: Relationship bonding tactics, relationship quality and behavioural loyalty

Chiung-Ju Liang, Wen-Hung Wang, 2005 .

The influence of customer perceptions on financial performance in financial services

Chiung-Ju Liang, J. Farquhar, Wen-Hung Wang, 2009 .

Attitude, Behavioral Intention and Usage: An Empirical Study of Taiwan Railway’s Internet Ticketing System

Wen-Hung Wang, Wen-Hung Wang, Yi-Jyun Liu, 2009 .

How managers in the financial services industry ensure financial performance

Chiung-Ju Liang, Wen-Hung Wang, 2008 .

The behavioral sequence of information education services industry in Taiwan: relationship bonding tactics, relationship quality and behavioral loyalty

Chiung-Ju Liang, Wen-Hung Wang, 2007 .

Customer Relationship Management of the Information Education Services Industry in Taiwan: Attributes, Benefits and Relationship

Chiung-Ju Liang, Wen-Hung Wang, 2007 .

An insight into the impact of a retailer's relationship efforts on customers' attitudes and behavioral intentions

Chiung-Ju Liang, Wen-Hung Wang, 2007 .

A Research of Service Outcomes in Taiwan: The Role of Patients’ Quality Perceptions and Wait Time

Kishwar Joonas, Wen-Hung Wang, 2012, Hospital topics.