Mark Cotteleer

An Empirical Study of Operational Performance Parity Following Enterprise System Deployment

Mark Cotteleer, Mark J. Cotteleer, 2006 .

Complimentary article reprint

Jim Joyce, Mark Cotteleer, Tanner Griepentrog, 2014 .

Packaged Software Applications: Road to Improvement or Competitive Parity?

Mark Cotteleer, 2002 .

Considerations for CRM Implementation: Part 1

Mark Cotteleer, Laura Richards, 2002 .

Modifying Enterprise-Level Packages

Mark Cotteleer, Laura Richards, 2002 .