S. Wu

Determinants of user adoption of web ATM: an integrated model of TCT and IDT

Yi-Shun Wang, Hsin-Hui Lin, Yu-Min Wang, 2011 .

The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing

Hsin-Hui Lin, Yi-Shun Wang, Yu-Yin Wang, 2011, Int. J. Inf. Manag..