D. Shaller

发表

The SelectMD 2.0 Provider Choice Experiment: Methodological Overview

Steven C. Martino, Andrew M. Parker, Melissa L. Finucane, 2017 .

Americans' Growing Exposure To Clinician Quality Information: Insights And Implications.

Steven C. Martino, Melissa L. Finucane, M. Finucane, 2019, Health affairs.

Consumers and quality-driven health care: a call to action.

D. Lansky, J. Hibbard, S. Sofaer, 2003, Health affairs.

Using Natural Language Processing to Code Patient Experience Narratives: Capabilities and Challenges

Steven C Martino, Osonde A. Osoba, Andrew M. Parker, 2020 .

Setting benchmarks for cost-effective care.

D. Shaller, S. Gunderson, 1986, Business and health.

What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement

Naomi S. Bardach, Steven C Martino, Steven C. Martino, 2019, The Milbank quarterly.

Five action principles to improve the effectiveness and impact of public reporting of health care quality.

D. Lansky, J. Hibbard, S. Sofaer, 2003 .

Health Affairs Action Consumers And Quality-Driven Health Care : A Call To

D. Lansky, J. Hibbard, S. Sofaer, 2003 .

A randomized trial comparing mail versus in-office distribution of the CAHPS Clinician and Group Survey.

P. Cleary, D. Safran, W. Rogers, 2010, Health services research.

Summary of the 2020 AHRQ research meeting on ‘advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys’

R. Hays, P. Cleary, Denise D. Quigley, 2022, Expert review of pharmacoeconomics & outcomes research.

Feedback Loop: Testing a Patient Experience Survey in the Safety Net

D. Shaller, P. Gallagher, 2011 .

Using Olmsted County "benchmarks" to assess corporate health care utilization and expenditures.

D. Ballard, D. Shaller, 1991, Journal of occupational medicine. : official publication of the Industrial Medical Association.

Variations in Medicare Expenditures

D. Shaller, W. McClure, 1984 .

Taking Patients' Narratives about Clinicians from Anecdote to Science.

Steven C Martino, Steven C. Martino, Andrew M. Parker, 2015, The New England journal of medicine.

Analysis & commentary. Measuring patient experience as a strategy for improving primary care.

S. Edgman-Levitan, D. Shaller, Katherine Browne, 2010, Health affairs.

Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative

Gary Oftedahl, P. Cleary, D. Safran, 2008, Health expectations : an international journal of public participation in health care and health policy.

From patient education to patient engagement: implications for the field of patient education.

J. Gruman, S. Sofaer, D. Prager, 2010, Patient education and counseling.

A framework for conceptualizing how narratives from health-care consumers might improve or impede the use of information about provider quality

Steven C Martino, Steven C. Martino, Andrew M. Parker, 2018 .

A national action plan to meet health care quality information needs in the age of managed care.

R S Sharpe, D. Shaller, R D Rubin, 1998, JAMA.

The Olmsted County Benchmark Project: primary study findings and potential implications for corporate America.

D. Ballard, C. Leibson, M. Campion, 1992, Mayo Clinic proceedings.

How Do We Measure Patient Experience ?

S. Edgman-Levitan, D. Shaller, Katherine O Browne, 2010 .

Improving Organizational Climate for Quality and Quality of Care: Does Membership in a Collaborative Help?

Ingrid M. Nembhard, P. Cleary, D. Shaller, 2012, Medical care.

Choosing Doctors Wisely: Can Assisted Choice Enhance Patients’ Selection of Clinicians?

Steven C Martino, Steven C. Martino, Andrew M. Parker, 2019, Medical care research and review : MCRR.

How Patient Comments Affect Consumers’ Use of Physician Performance Measures

Steven C Martino, D. Kanouse, M. Schlesinger, 2016, Medical care.

Implementing and using quality measures for children's health care: perspectives on the state of the practice.

D. Shaller, 2004, Pediatrics.

Using Patient‐Reported Information to Improve Clinical Practice

M. Schlesinger, D. Shaller, Rachel Grob, 2015, Health services research.

LEAP: Lead, Excel, Achieve, Perform

Colleen H. Swartz, S. Hohmann, T. Sundt, 2012 .

Consumers in Health Care: The Burden of Choice

D. Shaller, Dale Shaller, Shaller Consulting, 2005 .

Patient-Centered Care: What Does It Take?

D. Shaller, Dale Shaller, 2007 .

Context-based Strategies for Engaging Consumers with Public Reports about Health Care Providers

D. Kanouse, M. Schlesinger, D. Shaller, 2014, Medical care research and review : MCRR.

Complexity, Public Reporting, and Choice of Doctors

Steven C. Martino, D. Kanouse, M. Schlesinger, 2014, Medical care research and review : MCRR.

Reforming the market for value in health care: the Cleveland experience.

D. Shaller, P. Woods, 1991, Journal of Occupational Medicine.

R. Hays, P. Cleary, Denise D. Quigley, 2022, Expert review of pharmacoeconomics & outcomes research.

Learning from patients: The impact of using patients’ narratives on patient experience scores

D. Shaller, Rachel Grob, Sasmira Matta, 2023, Health care management review.

CAHPS and Comments

Steven C. Martino, Andrew M. Parker, Melissa L. Finucane, 2017, Journal of patient experience.

How Patient Comments Affect Consumers’ Use of Physician Performance Measures

Steven C. Martino, D. Kanouse, M. Schlesinger, 2016, Medical Care.

A Rigorous Approach to Large-Scale Elicitation and Analysis of Patient Narratives

Steven C. Martino, Andrew M. Parker, Melissa L. Finucane, 2018, Medical care research and review : MCRR.

Breaking Narrative Ground: Innovative Methods for Rigorously Eliciting and Assessing Patient Narratives.

Steven C. Martino, Andrew M. Parker, Melissa L. Finucane, 2016, Health services research.

Consumer Response to Patient Experience Measures in Complex Information Environments

Steven C. Martino, D. Kanouse, M. Schlesinger, 2012, Medical care.

Leveraging Patients' Creative Ideas for Innovation in Health Care.

D. Shaller, Rachel Grob, Ingrid Nembhard, 2023, The Milbank quarterly.