R. Refflinghaus
发表
Sandra Klute-Wenig,
R. Refflinghaus,
2015
.
R. Refflinghaus,
H. Crostack,
2006
.
R. Refflinghaus,
C. Kern,
2018
.
R. Refflinghaus,
Christian Esser,
2017
.
Hartmut H. Holzmüller,
Sandra Klute-Wenig,
R. Refflinghaus,
2017
.
Christian Kern,
Robert Refflinghaus,
R. Refflinghaus,
2010
.
Robert Refflinghaus,
Sandra Klute-Wenig,
Sandra Klute-Wenig,
2020
.
R. Refflinghaus,
U. Bretschneider,
K. Lange,
2023
.
Christian Esser,
Robert Refflinghaus,
R. Refflinghaus,
2018
.
Robert Refflinghaus,
R. Refflinghaus,
H. Crostack,
2011
.
Robert Refflinghaus,
Sandra Klute,
Constanze Kolbe,
2011
.
Robert Refflinghaus,
H.-A. Crostack,
Sandra Klute,
2011
.
Sandra Klute-Wenig,
R. Refflinghaus,
2020,
International Journal of Quality and Service Sciences.