Shan Ling Pan

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Managing Stakeholder Relationships in an E-Government Project

Calvin Meng Lai Chan, Shan Ling Pan, Chee-Wee Tan, 2003, AMCIS.

Enabling Agility through Routinized Improvisation in IT Deployment: The Case of Chang Chun Petrochemicals

Barney Tan, Shan Ling Pan, Tzu-Chuan Chou, 2010, ICIS.

Enterprise System as an Orchestrator of Dynamic Capability Development: A Case Study of the IRAS and TechCo

Shan Ling Pan, Chee-Wee Tan, Eric T. K. Lim, 2004, Relevant Theory and Informed Practice.

Knowledge acquisition and revision using neural networks: an application to a cross-national study of brand image perception

Shan Ling Pan, Rudy Setiono, Ming-Huei Hsieh, 2006, J. Oper. Res. Soc..

Actualizing business analytics for organizational transformation: A case study of Rovio Entertainment

Shan Ling Pan, Yenni Tim, Petri Hallikainen, 2020, Eur. J. Oper. Res..

Managing Knowledge in Electronic Commerce Era: A Case Study of an On-Line Learning Centre

Shan Ling Pan, Ming-Huei Hsieh, Helen Chen, 2000, PACIS.

INTERTWINING OFFLINE AND ONLINE CHANNELS IN MULTI-CHANNEL PUBLIC SERVICE DELIVERY: A CASE STUDY.

Shan Ling Pan, Calvin M. L. Chan, 2005 .

Evolutionary sensemaking in Enterprise Applications Implementation: Insights from a State-Owned Enterprise in China

Lihua Huang, Barney Tan, Shan Ling Pan, 2010, ICIS.

Developing community capability for e‐commerce development in rural China: A resource orchestration perspective

Shan Ling Pan, Miao Cui, Lili Cui, 2019, Inf. Syst. J..

Towards the Restoration of Public Trust in Electronic Governments: A Case Study of the E-Filing System in Singapore

Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim, 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.

Leveraging E-government Infrastructure for Crisis Management: Lessons from Managing SARS Outbreak in Singapore

Shan Ling Pan, Paul Raj Devadoss, S. Pan, 2004, AMCIS.

Knowledge Transfer in Offshore Insourcing

Shan Ling Pan, Ai-Ling Chua, S. Pan, 2006, ICIS.

Digitally enabled affordances for community‐driven environmental movement in rural Malaysia

Shan Ling Pan, Yenni Tim, Shamshul Bahri, 2018, Inf. Syst. J..

Extracting salient dimensions for automatic SOM labeling

Shan Ling Pan, Rudy Setiono, Ming-Huei Hsieh, 2005, IEEE Transactions on Systems, Man, and Cybernetics, Part C (Applications and Reviews).

Information systems project post-mortems: Insights from an attribution perspective

Shan Ling Pan, Michael Newman, Gary Pan, 2007 .

Transforming Organizational Capabilities into Agile IT Adoption: A Case Study of Beijing International Airport

Shan Ling Pan, Meiyun Zuo, Jenson Chong-Leng Goh, 2010, ICIS.

Customer relationship management (CRM) in e-government: a relational perspective

Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim, 2006, Decis. Support Syst..

Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China

Shan Ling Pan, Gary S. C. Pan, Xin-Xin Chen, 2003, Information Systems Perspectives and Challenges in the Context of Globalization.

Developing a Customer-Centric, Inclusive eGovernment: Lessons from the Central Provident fund Board of Singapore

Barney Tan, Shan Ling Pan, Virginia Cha, 2010, ICIS.

Evolving IT Organizational Identity as a Source of IT-enabled Enterprise Agility in China

Zheng Wang, Shan Ling Pan, Tzu-Chuan Chou, 2011, ICIS.

Delivering Knowledge across Boundaries: A Process Model of Knowledge Delivery in Offshoring Projects

Shan Ling Pan, Hua Ye, Yuanyue Feng, 2010, PACIS.

Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge

Sue Newell, Shan Ling Pan, Robert D. Galliers, 2007, J. Assoc. Inf. Sci. Technol..

A bricolage perspective on healthcare information systems design: an improvisation model

Nilmini Wickramasinghe, Shan Ling Pan, Sayyen Teoh, 2012, DATB.

The Development Paths of Non-Strategic Capabilities

Barney Tan, Shan Ling Pan, Jimmy C. Huang, 2007 .

Advancing Qualitative IS Research Methodologies: Expanding Horizons and Seeking New Paths

Robert M. Davison, Shan Ling Pan, Dubravka Cecez-Kecmanovic, 2020, J. Assoc. Inf. Syst..

The Emergence of Social Media as Boundary Objects in Crisis Response: A Collective Action Perspective

Shan Ling Pan, Yenni Tim, Laddawan Kaewkitipong, 2013, ICIS.

THE EVOLUTION OF SINGAPORE'S GOVERNMENT INFOCOMM PLANS: SINGAPORE'S E-GOVERNMENT JOURNEY FROM 1980 TO 2007

Barney Tan, Shan Ling Pan, Virginia Cha, 2008 .

The role of organisational interdependencies and asset orchestration in business integration: A case study of M.com

Shan Ling Pan, Meiyun Zuo, Felix Ter Chian Tan, 2014, International Journal of Information Management.

Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile

Barney Tan, Shan Ling Pan, Meiyun Zuo, 2015, J. Assoc. Inf. Sci. Technol..

Managing Information Technology Project Escalation and De-Escalation: An Approach-Avoidance Perspective

Shan Ling Pan, Gary S. C. Pan, Michael Newman, 2009, IEEE Transactions on Engineering Management.

Exploring the Critical Success Factors for Customer Relationship Management and Electronic Customer Relationship Management Systems

Shan Ling Pan, Hee-Woong Kim, Gil-Hyung Lee, 2002, ICIS.

Managing emerging technology and organizational transformation: An acculturative analysis

Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss, 2008, Inf. Manag..

Customer-centric relationship management system development: A generative knowledge integration perspective

Shan Ling Pan, Sayyen Teoh, S. Pan, 2009, J. Syst. Inf. Technol..

Examining the coalition dynamics affecting IS project abandonment decision-making

Shan Ling Pan, Gary S. C. Pan, S. Pan, 2006, Decis. Support Syst..

Escalation and de‐escalation of commitment: a commitment transformation analysis of an e‐government project

Shan Ling Pan, Gary S. C. Pan, Michael Newman, 2006, Inf. Syst. J..

E-governance: towards a strategic convergence of stakeholder interests

Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim, 2003, ECIS.

Bridging Boundaries in Offshore Outsourcing Organizations: A Case Study of Promoting KM System Initiatives in Wipro Technologies

Zheng Wang, Shan Ling Pan, Yi Wu, 2011, 2011 44th Hawaii International Conference on System Sciences.

E-government implementation: A macro analysis of Singapore's e-government initiatives

Shan Ling Pan, Calvin M. L. Chan, YiMeng Lau, 2008, Gov. Inf. Q..

Knowledge integration processes within the context of enterprise resources planning (ERP) systems implementation

Sue Newell, Shan Ling Pan, Robert D. Galliers, 2001, ECIS.

A Process Model of Effective Improvisation: Lessons from Tencent's Product Development

Shan Ling Pan, Wenyu Du, Shanshi Liu, 2015, PACIS.

Information systems project post-mortems: Insights from an attribution perspective

Shan Ling Pan, Gary S. C. Pan, Michael Newman, 2007, J. Assoc. Inf. Sci. Technol..

Building social translucence in a crowdsourcing process: A case study of Miui.com

Shan Ling Pan, Sixuan Zhang, Tao Hua Ouyang, 2020, Inf. Manag..

Structurational analysis of e-government initiatives: a case study of SCO

Shan Ling Pan, Paul Raj Devadoss, Jimmy C. Huang, 2003, Decis. Support Syst..

Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance

Barney Tan, Shan Ling Pan, 2008, ICIS.

Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center

Shan Ling Pan, M. N. Ravishankar, M. N. Ravishankar, 2013, Int. J. Inf. Manag..

Digitally enabled crime-fighting communities: Harnessing the boundary spanning competence of social media for civic engagement

Shan Ling Pan, Yenni Tim, Shamshul Bahri, 2017, Inf. Manag..

Artificial intelligence in healthcare robots: A social informatics study of knowledge embodiment

L. G. Pee, Shan Ling Pan, Lili Cui, 2018, J. Assoc. Inf. Sci. Technol..

Conflicts in Knowledge Management: Visiting the Hidden Partner

Calvin Meng Lai Chan, Shan Ling Pan, Chee-Wee Tan, 2004, ECIS.

Resource management activities in healthcare information systems: A process perspective

Shan Ling Pan, Sayyen Teoh, Anand Ramchand, 2012, Inf. Syst. Frontiers.

Automatic knowledge extraction from survey data: learning M-of-N constructs using a hybrid approach

Shan Ling Pan, Rudy Setiono, Ming-Huei Hsieh, 2005, J. Oper. Res. Soc..

Social media empowerment in social movements: power activation and power accrual in digital activism

Shan Ling Pan, Shamshul Bahri, Ali Fauzi, 2018, Eur. J. Inf. Syst..

From a marketplace of electronics to a digital entrepreneurial ecosystem (DEE): The emergence of a meta‐organization in Zhongguancun, China

Shan Ling Pan, Ning Zhou, Tao Hua Ouyang, 2018, Inf. Syst. J..

The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com

Lihua Huang, Barney Tan, Shan Ling Pan, 2015, J. Assoc. Inf. Syst..

Routine reconfiguration in traditional companies' e-commerce strategy implementation: A trajectory perspective

Shan Ling Pan, Tao Hua Ouyang, Jing Elaine Chen, 2014, Inf. Manag..

IT IMPLEMENTATION: LESSONS FROM GRAND MERCURE ROXY HOTEL

Shan Ling Pan, Mun Kiat Sitoh, 2013 .

Managing e-government implementation in China: A process perspective

Shan Ling Pan, Adela J. Chen, Wayne Wei Huang, 2009, Inf. Manag..

Knowledge Integration as a Key Problem in an ERP Implementation

Sue Newell, Shan Ling Pan, Alvin Wan Kok Cheung, 2001, ICIS.

Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS)

Shan Ling Pan, Chee-Wee Tan, S. Pan, 2003, Eur. J. Inf. Syst..

Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey

Shan Ling Pan, Chee-Wee Tan, Dianne Cyr, 2012, Inf. Syst. Res..

A Stakeholder Perspective Of Enterprise Systems

Shan Ling Pan, Krishnamurthy S. Raman, S. Sathish, 2003, PACIS.

The co-evolution of communities of practice and knowledge management in organizations

Shan Ling Pan, Anand Ramchand, 2012, DATB.

Digitally enabled disaster response: the emergence of social media as boundary objects in a flooding disaster

Shan Ling Pan, Yenni Tim, Laddawan Kaewkitipong, 2017, Inf. Syst. J..

The Value of E-Business: How Web Assimilation Leads to Better Organizational Performance

Shan Ling Pan, Bernard C. Y. Tan, Raymond A. Hackney, 2007, ICIS.

Digitally Enabled Social Innovation: A Case Study of Community Empowerment in Rural China

Barney Tan, Shan Ling Pan, Lili Cui, 2015, ICIS.

The implementation success of healthcare information systems: a business-IT alignment perspective

Shan Ling Pan, Sayyen Teoh, Xiqing Sha, 2011, ECIS.

Implementing e-Government Initiatives: An Exploratory Case Study

Shan Ling Pan, Zulfiqar Khan, S. Pan, 2001, PACIS.

Platform Leadership: Managing Boundaries for the Network Growth of Digital Platforms

Shan Ling Pan, Dorothy E. Leidner, Carmen Leong, 2019, J. Assoc. Inf. Syst..

A Socio-Technical View of Knowledge Sharing at Buckman Laboratories

Shan Ling Pan, Harry Scarbrough, S. Pan, 1998, J. Knowl. Manag..

Using e-CRM for a unified view of the customer

Shan Ling Pan, Jae-Nam Lee, S. Pan, 2003, CACM.

Using Stakeholder Theory to Analyze Knowledge Sharing During Enterprise Systems Implementations

Shan Ling Pan, Krishnamurthy S. Raman, S. Sathish, 2004, PACIS.

Knowledge Management Initiatives in a Global IT Outsourcing Company: a Case Study of Infosys Technologies

Shan Ling Pan, Ravi Shankar Mayasandra, S. Pan, 2004, J. Inf. Knowl. Manag..

Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India

Shan Ling Pan, Mayasandra N. RaviShankar, 2010 .

Bridging communities of practice with information technology in pursuit of global knowledge sharing

Shan Ling Pan, Dorothy E. Leidner, D. Leidner, 2003, J. Strateg. Inf. Syst..

Social informatics of information value cocreation: A case study of xiaomi's online user community

L. G. Pee, Shan Ling Pan, Loo Geok Pee, 2020, J. Assoc. Inf. Sci. Technol..

Customer Perspective of CRM Systems: A Focus Group Study

Shan Ling Pan, 2005, Int. J. Enterp. Inf. Syst..

The Development of Transformation Ambidexterity: a Comparative Study of Four Leading IT Organizations

Shan Ling Pan, Wenyu Derek Du, S. Pan, 2016, PACIS.

Developing focal capabilities for e-commerce adoption: A resource orchestration perspective

Shan Ling Pan, Miao Cui, S. Pan, 2015, Inf. Manag..

Consequences of implementing knowledge management initiatives in different organizational subcultures

Shan Ling Pan, Ravi Shankar Mayasandra, S. Pan, 2004, ECIS.

Escalation and De-escalation of Commitment to Information Systems Projects: Insights from an Approach-Avoidance Process Model

Shan Ling Pan, Gary S. C. Pan, S. Pan, 2006, ICIS.

Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China's LeEco

Shan Ling Pan, Felix Ter Chian Tan, Jun Yong Liu, 2016, ICIS.

De-escalation of commitment to information systems projects: a process perspective

Shan Ling Pan, Gary S. C. Pan, Donal J. Flynn, 2004, J. Strateg. Inf. Syst..

Developing a Leading Digital Multi-sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com

Barney Tan, Shan Ling Pan, Felix Ter Chian Tan, 2016, Commun. Assoc. Inf. Syst..

European Conference on Information Systems ( ECIS ) 2005 Roles of Social Capital in Collaborative IS Projects

Shan Ling Pan, Bernard C. Y. Tan, Mamata Bhandar, 2017 .

The impacts of social capital on information technology outsourcing decisions: A case study of a Taiwanese high-tech firm

Shan Ling Pan, Tzu-Chuan Chou, Jau-Rong Chen, 2006, Int. J. Inf. Manag..

An Information Processing Perspective of Digital Social Innovation: Insights from China's Taobao Villages

Shan Ling Pan, Felix Ter Chian Tan, Lili Cui, 2014, ICIS.

Managing User Diversity in ES Pre-Implementation Through Discursive Framing: A Spatiotemporal Analysis

Shan Ling Pan, Xiaoming Zheng, Ray Hackney, 2017, IEEE Transactions on Engineering Management.

How a Latecomer Company Used IT to Redeploy Slack Resources

Jinsong Huang, Shan Ling Pan, Wenyu Du, 2016, MIS Q. Executive.

Alibaba's Digital Enablement Strategies in Rural China

Shan Ling Pan, Yenni Tim, Lili Cui, 2017, ICIS.

Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge: Research Articles

Sue Newell, Shan Ling Pan, Robert D. Galliers, 2007 .

Towards a process model of information systems implementation: the case of customer relationship management (CRM)

Shan Ling Pan, Hee-Woong Kim, S. Pan, 2006, DATB.

The Emergence of Dynamic Capabilities from a SME-Enterprise System Upgrade

Shan Ling Pan, Sayyen Teoh, Qi Hong Tng, 2008, ECIS.

Managing knowledge conflicts in an interorganizational project: A case study of the Infocomm Development Authority of Singapore

Calvin Meng Lai Chan, Shan Ling Pan, Chee-Wee Tan, 2005, J. Assoc. Inf. Sci. Technol..

Digitally Enabled Grassroots Enterpreneurship for Rural Development

Shan Ling Pan, Lili Cui, Carmen Mei Ling Leong, 2016, PACIS.

Managing Multiple Identities in Organization-wide KM: A Case Study of Wipro Technologies

Shan Ling Pan, Ravishankar Mayasandran, S. Pan, 2004, AMCIS.

An Examination of Interdependencies in a B2C Platform in China: The Case of M.com

Shan Ling Pan, Meiyun Zuo, Felix Ter Chian Tan, 2012, ICIS.

The Use of Enterprise Systems in a Malaysian Company: A Social Integration Perspective

Shan Ling Pan, Sayyen Teoh, 2006, PACIS.

Knowledge Integration: Learning from the Millennium Bug Experience: A Case Study of NatWest Bank Global Financial Markets

Sue Newell, Shan Ling Pan, Jimmy C. Huang, 2000, ECIS.

Developing information processing capability for operational agility: implications from a Chinese manufacturer

Shan Ling Pan, Tao Hua Ouyang, Pei-Ying Huang, 2014, Eur. J. Inf. Syst..

Information System Strategy for Opportunity Discovery and Exploitation: Insights from Business Model Transformation

Hao Chen, Shan Ling Pan, Xiaoming Zheng, 2013, ICIS.

Attaining and Enacting Green Leadership: Insights from the Green IT Initiatives of China Mobile

Barney Tan, Shan Ling Pan, Meiyun Zuo, 2011, ICIS.

Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity

Sue Newell, Shan Ling Pan, Robert D. Galliers, 2003, Inf. Organ..

Resource Enactment in e-Government Systems Implementation: A Case Study on the E-File System in Singapore

Calvin Meng Lai Chan, Shan Ling Pan, S. Pan, 2006, ICIS.

Transition to IS Project De-Escalation: An Exploration Into Management Executives’ Influence Behaviors

Shan Ling Pan, Gary S. C. Pan, S. Pan, 2011, IEEE Transactions on Engineering Management.

Why Can't We Bet on ISD Outcomes: ISD "Form" as a Predictor of Success

Shan Ling Pan, Gary S. C. Pan, Mike Newman, 2008, ISD.

Understanding the influences of social integration in enterprise systems use

Shan Ling Pan, Sayyen Teoh, S. Pan, 2008, J. Enterp. Inf. Manag..

The Impact of Internet on Education: Towards an Emerging Paradigm

Shan Ling Pan, Kai Lung Hui, Bernard C. Y. Tan, 2001, PACIS.

Strategies Of Crisis Management From Contingent Perspective

Shan Ling Pan, Tingru Cui, Jerry Wenjie Ping, 2011, PACIS.

Understanding Organizational Agility Development For Government - A Process Model Of Resource Configuration

Jin Chen, Shan Ling Pan, Deliang Wang, 2014, PACIS.

Managing e-Government system implementation: a resource enactment perspective

Calvin Meng Lai Chan, Shan Ling Pan, Tzu-Chuan Chou, 2011, Eur. J. Inf. Syst..

Dangerous liaisons? Component-based development and organizational subcultures

Sue Newell, Shan Ling Pan, Robert D. Galliers, 2003, IEEE Trans. Engineering Management.

The Impact of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore's National Library Board

Shan Ling Pan, Paul Raj Devadoss, Anand Ramchand, 2005, Designing Ubiquitous Information Environments.

The Strategic Implications of Web Technologies: A Process Model of How Web Technologies Enhance Organizational Performance

Barney Tan, Shan Ling Pan, Ray Hackney, 2010, IEEE Transactions on Engineering Management.

Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project

Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim, 2005, Int. J. Electron. Gov. Res..

Leveraging Digital Business Ecosystems for Enterprise Agility: The Tri-Logic Development Strategy of Alibaba.com

Lihua Huang, Barney Tan, Shan Ling Pan, 2009, ICIS.

Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning

Jie Liu, Shan Ling Pan, Carmen Mei Ling Leong, 2016, ICIS.

The Emergence of Self-Organizing E-Commerce Ecosystems in Remote Villages of China: A Tale of Digital Empowerment for Rural Development

Sue Newell, Shan Ling Pan, Lili Cui, 2016, MIS Q..

The role of IT in achieving operational agility: A case study of Haier, China

Shan Ling Pan, Tzu-Chuan Chou, Tao Hua Ouyang, 2012, Int. J. Inf. Manag..

Managing A Feature-Function-Stakeholder (FFS) Fit Process in An Enterprise System Implementation

Shan Ling Pan, Sathish Sritharan, S. Pan, 2007, ICIS.

User engagement in e-government systems implementation: A comparative case study of two Singaporean e-government initiatives

Calvin Meng Lai Chan, Shan Ling Pan, S. Pan, 2008, J. Strateg. Inf. Syst..

Managing Knowledge Integration in a National Health-Care Crisis

Shan Ling Pan, Paul Raj Devadoss, Shreyan Singh, 2005, IEEE Transactions on Information Technology in Biomedicine.

Spanning Knowledge Boundaries in Offshore Insourcing through Organizational Learning: a Case Study of Bankco

Shan Ling Pan, Mei Li, Zhuolun Li, 2014, PACIS.

The roles of enterprise systems in e-initiative implementation: A case study of PowerCo

Shan Ling Pan, Chee-Wee Tan, 2005, Int. J. Inf. Manag..

Site-shifting as the source of ambidexterity: Empirical insights from the field of ticketing

Sue Newell, Shan Ling Pan, Jingsong Huang, 2014, J. Strateg. Inf. Syst..

Realising platform operational agility through information technology–enabled capabilities: A resource‐interdependence perspective

Shan Ling Pan, Meiyun Zuo, Felix Ter Chian Tan, 2018, Inf. Syst. J..

Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore

Shan Ling Pan, Thompson S. H. Teo, Paul Raj Devadoss, 2006, Decis. Support Syst..

E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore

Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss, 2005, MIS Q. Executive.

Improved SOM Labeling Methodology for Data Mining Applications

Shan Ling Pan, Rudy Setiono, Ming-Huei Hsieh, 2008, Soft Computing for Knowledge Discovery and Data Mining.

E-Government: An Exploratory Study of On-Iine Electronic Procurement Systems

Shan Ling Pan, Jae-Nam Lee, Jimmy C. Huang, 2001, ECIS.

Managing user acceptance towards enterprise resource planning (ERP) systems – understanding the dissonance between user expectations and managerial policies

Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim, 2005, Eur. J. Inf. Syst..

Knowledge Clusters: Dealing with a Multilevel Phenomenon

Shan Ling Pan, Bernard C. Y. Tan, Mamata Bhandar, 2008, ECIS.

The Social Implications of Information Systems: Case Studies of Digitally-Enabled Social Innovation

Barney Tan, Shan Ling Pan, Lin Yue, 2017, PACIS.

Museum in the Age of Digital Transformation

Shan Ling Pan, Yenni Tim, Tao Hua Ouyang, 2018, PACIS.

The Dynamics of Implementing and Managing Modularity of Organizational Routines During Capability Development: Insights From a Process Model

Shan Ling Pan, Adela J. Chen, Gary S. C. Pan, 2007, IEEE Transactions on Engineering Management.

Use of Social Media in Disaster Relief during the Kuantan (Malaysia) Flood

Shan Ling Pan, Shamshul Bahri, Ali Fauzi, 2014, ICIS.

IT-Enabled Social Innovation in China's Taobao Villages: The Role of Netrepreneurs

Shan Ling Pan, Felix Ter Chian Tan, Lili Cui, 2016, ICIS.

Boundary permeability and online-offline hybrid organization: A case study of Suning, China

Jie Liu, Jinsong Huang, Shan Ling Pan, 2017, Inf. Manag..

Examining the Role of Social Media for Social Development: Lessons from Malaysian Soup Kitchens

Shan Ling Pan, Shamshul Bahri, Ali Fauzi Ahmad Khan, 2016, 2016 49th Hawaii International Conference on System Sciences (HICSS).

Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems project

Shan Ling Pan, Bernard C. Y. Tan, Mamata Bhandar, 2007, J. Assoc. Inf. Sci. Technol..

Examining How Firms Leverage it to Achieve Firm Productivity: RBV and Dynamic Capabilities Perspectives

Shan Ling Pan, Gary S. C. Pan, Chu-Yeong Lim, 2014, Inf. Manag..

ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011

Shan Ling Pan, Laddawan Kaewkitipong, Peter Ractham, 2015, J. Assoc. Inf. Syst..

Boundary spanning by design: Toward aligning boundary-spanning capacity and strategy in IT outsourcing

Shan Ling Pan, Wenyu Du, S. Pan, 2013, IEEE Transactions on Engineering Management.

Business Models and Tactics in New Product Creation: The Interplay of Effectuation and Causation Processes

Shan Ling Pan, Ching-Ying Yu, Mun Kiat Sitoh, 2014, IEEE Transactions on Engineering Management.

Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project

Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim, 2007, Int. J. Electron. Gov. Res..

Boundary permeability and onlineoffline hybrid organization

Shan Ling Pan, Jie Liu, Jin-Song Huang, 2017 .

Interdependencies and Collaborative Action for Platform Leadership: A Comparative Analysis of Two Leading Chinese Multi-Sided Digital Platforms

Barney Tan, Shan Ling Pan, Felix Ter Chian Tan, 2013, PACIS.

Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia

Shan Ling Pan, Shamshul Bahri, Ali Fauzi, 2015, ICIS.

Implementing component reuse strategy in complex products environments

Sue Newell, Shan Ling Pan, Ilan Oshri, 2007, CACM.

Developing the Agile IS Development Practices in Large-Scale IT Projects: The Trust-Mediated Organizational Controls and IT Project Team Capabilities Perspectives

Shan Ling Pan, Meiyun Zuo, Jenson Chong-Leng Goh, 2013, J. Assoc. Inf. Syst..

Process of social integration: the key to making enterprise systems-enabled change

Shan Ling Pan, Sayyen Teoh, S. Pan, 2006, ECIS.

Expressions of Group Identities in a Organization-Wide KM Implementation

Shan Ling Pan, Ravishankar Mayasandran, S. Pan, 2004, PACIS.

Customer-Centric IS Application Development: Lessons From a Case of Developing an Online Auction Site

Shan Ling Pan, Gary S. C. Pan, Gary Pan, 2006, Commun. Assoc. Inf. Syst..

Being Responsive to Your Customer: Developing Customer Agility through Information Management

Shan Ling Pan, Meiyun Zuo, Pei-Ying Huang, 2012, ICIS.

European Conference on Information Systems ( ECIS ) 5-15-2012 LEVERAGING SOCIAL CAPITAL AND ABSORPTIVE CAPACITY FOR KNOWLEDGE INTEGRATION : A CASE STUDY OF A CROSS-ORGANIZATION IT PROJECT

Shan Ling Pan, Lu Yang, Xiaohui Fu, 2013 .

Knowledge Embodiment of Human and Machine Interactions: robotic-Process-Automation at the Finland Government

Shan Ling Pan, Yenni Tim, Malshika Dias, 2019, ECIS.

Knowledge Sharing Through Intranet-Based Learning: A Case Study of an Online Learning Center

Shan Ling Pan, Ming-Huei Hsieh, Helen Chen, 2001, J. Organ. Comput. Electron. Commer..

Introduction

Shan Ling Pan, Yunjie Calvin Xu, S. Pan, 2013, Inf. Manag..

Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience

Barney Tan, Shan Ling Pan, Satish Krishnan, 2010, EGES/GISP.

Studying China's IT Services Industry: Generalizations, Particularities, and the Competitive Outlook

Shan Ling Pan, Ning Su, Michael J. Gallivan, 2011, ICIS.

Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens

Shan Ling Pan, Michael D. Myers, Ravi Shankar Mayasandra, 2006, Social Inclusion.

Data Analytics Contributes to Better Decision-Making Beyond Organizational Boundaries

Shan Ling Pan, Wenyu Du, Kang Xie, 2020 .

Digital Climate Formation Amid the Rise of Artificial Intelligence Technology

Shan Ling Pan, Yunfei Shi, Hoang D. Nguyen, 2020, PACIS.

Enterprise Systems Use: Towards a Structurational Analysis of Enterprise Systems Induced Organizational Transformation

Shan Ling Pan, Paul Raj Devadoss, S. Pan, 2007, Commun. Assoc. Inf. Syst..

Affordances, experimentation and actualization of FinTech: A blockchain implementation study

Shan Ling Pan, Dorothy E. Leidner, Wenchi Ying, 2019, J. Strateg. Inf. Syst..

The roles of opportunity processes in a social business model: insights from China's e-commerce villages

Shan Ling Pan, Lili Cui, Mun Kiat Sitoh, 2014, ICIS.

Achieving IT-Enabled Enterprise Agility in China: An IT Organizational Identity Perspective

Shan Ling Pan, Tzu-Chuan Chou, Zheng Wang, 2014, IEEE Transactions on Engineering Management.

Developing Routinized Information Processing Capabilities for Operational Agility: Insights from China

Shan Ling Pan, Tzu-Chuan Chou, Tao Hua Ouyang, 2011, ICIS.

Barriers to ERP Implementation: An Action Research

Shan Ling Pan, Jimmy C. Huang, Alvin Wan Kok Cheung, 2001, PACIS.

ERP SUCCESS: THE SEARCH FOR A COMPREHENSIVE FRAMEWORK

Shan Ling Pan, Chee-Wee Tan, S. Pan, 2002 .

International Conference on Information Systems ( ICIS ) 2010 BOUNDARY SPANNING BY DESIGN : INSIGHTS FROM A VENDOR PERSPECTIVE

Shan Ling Pan, Wenyu Du, S. Pan, 2017 .

Information Systems implementation failure: Insights from prism

Shan Ling Pan, Ray Hackney, Gary S. C. Pan, 2008, Int. J. Inf. Manag..

Strategy, Resource Orchestration and E-commerce Enabled Social Innovation in Rural China

Sue Newell, Shan Ling Pan, Miao Cui, 2017, J. Strateg. Inf. Syst..

Crisis Response Information Networks

Shan Ling Pan, Dorothy E. Leidner, Gary S. C. Pan, 2012, J. Assoc. Inf. Syst..

Digital Imprinting: The Role of History in Digital Strategising at a Predigital Organisation

Shan Ling Pan, Lesley Pek Wee Land, Yenni Tim, 2020, PACIS.

Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis

Shan Ling Pan, Dorothy E. Leidner, M. N. Ravishankar, 2011, Inf. Syst. Res..

How to Balance Sustainability and Profitability in Technology Organizations: An Ambidextrous Perspective

Shan Ling Pan, Wenyu Du, Meiyun Zuo, 2013, IEEE Transactions on Engineering Management.

Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies

Barney Tan, Shan Ling Pan, S. Pan, 2011, Inf. Organ..

Separating core and noncore knowledge: an application of neural network rule extraction to a cross-national study of brand image perception

Shan Ling Pan, Rudy Setiono, Ming-Huei Hsieh, 2005, IEEE Transactions on Systems, Man, and Cybernetics, Part C (Applications and Reviews).

Organizational Sensemaking in ERP Implementation: The Influence of Sensemaking Structure

Barney Tan, Shan Ling Pan, Lihua Huang, 2020, MIS Q..

Information technology offshoring in India: a postcolonial perspective

Shan Ling Pan, Michael D. Myers, M. N. Ravishankar, 2013, Eur. J. Inf. Syst..

Chapter 9 – Beyond Mobile Communications – Ubiquitous Information Environments in Singapore

Shan Ling Pan, Anand Ramchand, 2008 .

The process of global knowledge integration: a case study of a multinational investment bank's Y2K program

Sue Newell, Shan Ling Pan, Jimmy C. Huang, 2001, Eur. J. Inf. Syst..

Unfreezing-changing-refreezing of actors' commitment: the transition from escalation to de-escalation of commitment to information technology projects

Shan Ling Pan, Gary S. C. Pan, Michael Newman, 2004, ECIS.

E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management

Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim, 2007, Int. J. Electron. Gov. Res..

Erratum to "Business Model and Tactical Choices in IT-enabled Product Creation: Interplay of Effectuation and Causation Processes" [May 14 213-224]

Shan Ling Pan, Ching-Ying Yu, Mun K. Sitoh, 2014, IEEE Trans. Engineering Management.

Towards A Two-Sided Online Platform: The Case Of China's Largest Online Ticketing Firm

Jinsong Huang, Shan Ling Pan, Carmen Mei Ling Leong, 2013, ECIS.

Usable, in‐use, and useful research: A 3U framework for demonstrating practice impact

L. G. Pee, Shan Ling Pan, L. G. Pee, 2020, Inf. Syst. J..

Leveraging IT in Slack Resources Redeployment: A Development towards Resource Fluidity

Jinsong Huang, Shan Ling Pan, Wenyu Du, 2014, ICIS.

The Myth of the Boundaryless Organization

Sue Newell, Shan Ling Pan, Robert D. Galliers, 2001, CACM.

Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea

Shan Ling Pan, Gary S. C. Pan, Gary Pan, 2007, Gov. Inf. Q..

The role of IT in crisis response: Lessons from the SARS and Asian Tsunami disasters

Shan Ling Pan, Dorothy E. Leidner, Gary S. C. Pan, 2009, J. Strateg. Inf. Syst..

ERP Systems Implementation: a Knowledge-focused Perspective

Sue Newell, Shan Ling Pan, Jimmy C. Huang, 2001, J. Decis. Syst..

Sustainability Design Principles for a Wildlife Management Analytics System: An Action Design Research

L. G. Pee, Shan Ling Pan, M. S. Sandeep, 2020, Eur. J. Inf. Syst..

Platform-based customer agility: An integrated framework of information management structure, capability, and culture

Ben Niu, Shan Ling Pan, Pei-Ying Huang, 2021, Int. J. Inf. Manag..

Managing Trade-offs and Tensions between Knowledge Management Initiatives and Expertise Development Practices

Sue Newell, Shan Ling Pan, Ilan Oshri, 2006 .

Behind the scenes of knowledge sharing in a Japanese bank

Shan Ling Pan, Izumi Kubo, Ayse Saka, 2001 .

The influence of organizational identification on organizational knowledge management (KM)

Shan Ling Pan, M. N. Ravishankar, S. Pan, 2008 .

Enterprise Systems Adoption: A Proposed Contingency Perspective

Shan Ling Pan, Chee-Wee Tan, Eric T. K. Lim, 2005 .

Understanding the Process of Building KM Competencies: Drawing on the Resource-Based View of the Firm

Shan Ling Pan, Poornima Luthra, M. N. Ravishankar, 2008 .

Managing knowledge conflicts in an interorganizational project: A case study of the Infocomm Development Authority of Singapore: Special Topic Section on Knowledge Management in Asia

Shan Ling Pan, Chee-Wee Tan, Calvin M. L. Chan, 2005 .