L. Workman

Customer portfolio management (CPM) for improved customer relationship management (CRM): Are your customers platinum, gold, silver, or bronze?

R. Thakur, L. Workman, 2016 .

Ensuring Service Quality for Campus Career Services Centers: A Modified SERVQUAL Scale

Brian T. Engelland, B. Engelland, L. Workman, 2000 .

Broadening Student Societal Awareness through Servicelearning and Civic Engagement

Gregory R. Berry, L. Workman, Letty Workman, 2007 .

Current practices for community-based learning in schools of business

Jonathan H. Westover, M. Andrade, L. Workman, 2022, The International Journal of Management Education.

OFFICE OF SCALE RESEARCH

L. Workman, 2004 .

The Essential Structure of Compulsive Buying: A Phenomenological Inquiry

L. Workman, 2010 .

Experientially educating future consultants: benefits, challenges, and constructs

Jonathan H. Westover, L. Workman, Bernd A Kupka, 2016 .