Fei Hao

发表

The Five Constants: A Confucian Business Model for the Hospitality Industry

K. Chon, Fei Hao, 2020 .

COVID-19 and China’s Hotel Industry: Impacts, a Disaster Management Framework, and Post-Pandemic Agenda

Q. Xiao, K. Chon, Fei Hao, 2020, International Journal of Hospitality Management.

The landscape of customer engagement in hospitality and tourism: a systematic review

Fei Hao, 2020 .

A return to innocence: Guimi tourism and women empowerment

Honggen Xiao, Fei Hao, Shiqin Zhang, 2021 .

Residential tourism and eudaimonic well-being: A ‘value-adding’ analysis

Honggen Xiao, Fei Hao, 2021 .

Are you ready for a contactless future? A multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0

K. Chon, Fei Hao, 2021, Journal of Travel & Tourism Marketing.

Social Media and Disaster Risk Reduction and Management: How Have Reddit Travel Communities Experienced the COVID-19 Pandemic?

K. Chon, Fei Hao, E. Park, 2022, Journal of Hospitality & Tourism Research.

Acceptance of contactless technology in the hospitality industry: extending the unified theory of acceptance and use of technology 2

Fei Hao, 2021, Asia Pacific Journal of Tourism Research.

Contactless service in hospitality: bridging customer equity, experience, delight, satisfaction, and trust

K. Chon, Fei Hao, 2021, International Journal of Contemporary Hospitality Management.

The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay

K. Chon, Fei Hao, Jinah Park, 2022, Journal of Hospitality & Tourism Research.

Hotel services in the digital age: Heterogeneity in guests’ contactless technology acceptance

K. Chon, Fei Hao, Jinah Park, 2023, Journal of Hospitality Marketing & Management.