Joris Demmers

Handling Consumer Messages on Social Networking Sites: Customer Service or Privacy Infringement?

Joris Demmers, Willemijn M. van Dolen, Jesse W. J. Weltevreden, 2018, Int. J. Electron. Commer..

Consumer Engagement with Brand Posts on Social Media in Consecutive Stages of the Customer Journey

Joris Demmers, Willemijn M. van Dolen, Jesse W. J. Weltevreden, 2020, Int. J. Electron. Commer..

Why Privacy Is Only Salient When Not Making Actual Decisions: How Congruency Drives the Privacy Paradox

Joris Demmers, Alfred Zerres, Willemijn van Dolen, 2017 .