Kalpana Chauhan

Role of content strategy in social media brand communities: a case of higher education institutes in India

Kalpana Chauhan, Anandan Pillai, 2013 .

A Netnographic Analysis of Facebook Content Strategy of World's Top 10 Management Institutes

Kalpana Chauhan, Anandan Pillai, Kalpana Chauhan, 2015, Int. J. E Bus. Res..

CRM in E-Government: Issues and Challenges

K. Saxena, Kalpana Chauhan, 2009 .