Volker Bach

发表

Customer Relationship Management in der Praxis

Hubert Österle, Volker Bach, 2000 .

Business Knowledge Management in der Praxis

Hubert Oesterle, Volker Bach, Hubert Oesterle, 2000 .

Tools und Architekturen für Business Knowledge Management

Frédéric Thiesse, Volker Bach, 1999 .

Business Knowledge Management: Wertschöpfung durch Wissensportale

Volker Bach, 2000 .

Management of customer and project knowledge: solutions and experience at SAP

Dieter Blessing, Manfred Goerk, Volker Bach, 2001 .

Knowledge Enabled Customer Relationship Management

Frédéric Thiesse, Hubert Österle, Jens Schulze, 2001 .

Business Knowledge Management

Hubert Österle, Volker Bach, Petra Vogler, 1999 .