Gregor Zellner

发表

Data Quality Problems and Proactiv Data Quality Management in Data-Warehouse-Systems

Markus Helfert, Gregor Zellner, Carlos Sousa, 2002 .

Customer Regain Management in E-Business: Processes and Measures

M. Helfert, C. Herrmann, Gregor Zellner, 2003 .

Implementing Six Sigma for Improving Business Processes at an Automotive Bank

Florian Johannsen, Susanne Leist, Gregor Zellner, 2015, Handbook on Business Process Management.

Healthcare performance indicators - Preview of frameworks and an approach for healthcare process-development

Markus Helfert, Susanne Leist, Gregor Zellner, 2005 .

Information losses within the collaborative integration of different process models - BPML as an XML-based interchange format for BPMN business process models

Florian Johannsen, Susanne Leist, Gregor Zellner, 2007, HICSS.

Process improvement in healthcare based on critical performance indicators

Markus Helfert, Susanne Leist, Gregor Zellner, 2005 .

Six sigma as a business process management method in services: analysis of the key application problems

Florian Johannsen, Susanne Leist, Gregor Zellner, 2011, Inf. Syst. E Bus. Manag..

Service integrators in business networks—the importance of relationship values

Bernd Heinrich, Susanne Leist, Gregor Zellner, 2011, Electron. Mark..

Towards a framework for identifying business process redesign patterns

Gregor Zellner, Gregor Zellner, 2013, Bus. Process. Manag. J..

A structured evaluation of business process improvement approaches

Gregor Zellner, Gregor Zellner, 2011, Bus. Process. Manag. J..

Creating a Functional Interdependency Map for Supporting the "Act of Improvement" in Business Process Improvement Projects

Florian Johannsen, Gregor Zellner, Philipp Griesberger, 2022, Int. J. Serv. Sci. Manag. Eng. Technol..

Introducing a Professional Complaint Management: The Case of a Fleet Management Company

Florian Johannsen, Gregor Zellner, Florian Johannsen, 2015, ECIS.

Analysis of techniques for business process improvement

Susanne Leist, Philipp Griesberger, Gregor Zellner, 2011, ECIS.

Selecting Critical Processes for a Six Sigma Project: Experiences from an Automotive Bank

Florian Johannsen, Susanne Leist, Gregor Zellner, 2010, ECIS.

Situational Architecture Engineering (SAE) - Improving Strategic Change Through Architecture Methods

Susanne Leist, Gregor Zellner, Susanne Leist, 2008, ICIS.

Evaluation of current architecture frameworks

Susanne Leist, Gregor Zellner, Susanne Leist, 2006, SAC.

The process map as an instrument to standardize processes: design and application at a financial service provider

Bernd Heinrich, Susanne Leist, Gregor Zellner, 2009, Inf. Syst. E Bus. Manag..

CRM Actions and Processes - Goal-oriented Design based on Relationship Values

Bernd Heinrich, Susanne Leist, Gregor Zellner, 2009, Wirtschaftsinformatik.

Information losses within the collaborative integration of different process models - BPML as an XML-based interchange format for BPMN business process models

J. Florian, L. Susanne, Z. Gregor, 2007, 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07).