Erin Friess

发表

“Dude, that Sucks”: Examining Scrum’s Influence on Empathy in Student Teams

C. Lam, Erin Friess, 2020, Technical Communication Quarterly.

Cultivating a Sense of Belonging: Using Twitter to Establish a Community in an Introductory Technical Communication Classroom

C. Lam, Erin Friess, 2018, Technical Communication Quarterly.

Scrum in Classroom Collaborations: A Quasi-Experimental Study

Erin Friess, 2022, Journal of Business and Technical Communication.

Do usability evaluators do what we think usability evaluators do?

Erin Friess, Erin Friess, 2012, CDQR.

Politeness, Time Constraints, and Collaboration in Decision-Making Meetings: A Case Study

Erin Friess, Erin Friess, 2011 .

Designing From Data: Rhetorical Appeals in Support of Design Decisions

Erin Friess, Erin Friess, 2010 .

Scrum Language Use in a Software Engineering Firm: An Exploratory Study

Erin Friess, Erin Friess, 2019, IEEE Transactions on Professional Communication.

Personas in Heuristic Evaluation: An Exploratory Study

Erin Friess, Erin Friess, 2015, IEEE Transactions on Professional Communication.

Rhetorical Appeals of Professional Designers in Decision-Making Sessions

Erin Friess, Erin Friess, 2013, IEEE Transactions on Professional Communication.

Personas and decision making in the design process: an ethnographic case study

Erin Friess, Erin Friess, 2012, CHI.

“Bring the Newbie Into the Fold”: Politeness Strategies of Newcomers and Existing Group Members Within Workplace Meetings

Erin Friess, Erin Friess, 2013 .

Defending design decisions with usability evidence: a case study

Erin Friess, Erin Friess, 2008, CHI Extended Abstracts.

What are the most common title words in technical communication publications?

Erin Friess, Ryan K. Boettger, Erin Friess, 2014, 2014 IEEE International Professional Communication Conference (IPCC).

Identifying Commonalities and Divergences Between Technical Communication Scholarly and Trade Publications (1996–2017)

Ryan K. Boettger, Erin Friess, 2021, Journal of business and technical communication.

Longitudinal Study of Usability and User Experience in Technical and Professional Communication Research

Erin Friess, Christina Liles, 2023, IEEE Transactions on Professional Communication.

Who says what to whom? Assessing the alignment of content and audience between scholarly and professional publications in technical communication (1996–2013)

Erin Friess, Saul Carliner, Ryan K. Boettger, 2014, 2014 IEEE International Professional Communication Conference (IPCC).