Stephen Springer

User participation and compliance in speech automated telecommunications applications

Hong C. Leung, John F. Pitrelli, Sara Basson, 1996, Proceeding of Fourth International Conference on Spoken Language Processing. ICSLP '96.

Automatic Letter Composition for Customer Service

Stephen Springer, Paul Buta, Thomas C. Wolf, 1991, IAAI.

Identification of principal ergonomic requirements for interactive spoken language systems

Sara Basson, Stephen Springer, Judith Spitz, 1992, ICSLP.

Communicating the knowledge in knowledge-based systems

Stephen Springer, Paul Buta, Stephen Springer, 1992 .

The money talks interactive speech technology assessment: a report from the field

Ashok Kalyanswamy, Sara Basson, Dina Yashchin, 1995, EUROSPEECH.