Barry Howcroft

发表

Banker-Customer Interactions in Financial Services

Mark Durkin, P. Hewer, Barry Howcroft, 2003 .

Consumer Decision-Making Styles and the Purchase of Financial Services

Paul Hewer, P. Hewer, Barry Howcroft, 2003 .

Retail Bank Customer Preferences: Personal and Remote Interactions

Aodheen O'Donnell, Mark Durkin, Barry Howcroft, 2003 .

An insight into the size efficiency of a UK bank branch network

Leigh Drake, Barry Howcroft, L. Drake, 2002 .

An examination of strategic alliances and the origins of international banking in Europe

Barry Howcroft, R. ul-Haq, Barry Howcroft, 2007 .

The use of data envelopment analysis to monitor hotel productivity

Leigh Drake, Nick Johns, Barry Howcroft, 1997 .

Branch networks and the retailing of high credence products

Barry Howcroft, Barry Howcroft, Anthony Beckett, 1996 .

Customer Service Quality: An Empirical Study in the House Mortgage Market

Barry Howcroft, Barry Howcroft, Claire Hill, 1992 .

Change in UK Bank Branch Networks: A Customer Perspective

Barry Howcroft, Antony Beckett, 1993 .

Reflections on bank–customer interactions in the new millennium

Mark Durkin, Barry Howcroft, M. Durkin, 2000 .

A Strategic Perspective on Delivery Systems in UK Retail Banking

John Lavis, J. Lavis, Barry Howcroft, 1986 .

Contemporary Issues in UK Bank Delivery Systems

Barry Howcroft, Barry Howcroft, 1992 .

Syndicated lending by banks

Barry Howcroft, Christine Solomon, 1985 .

Relative efficiency in the branch network of a UK Bank: an empirical study

Leigh Drake, Barry Howcroft, L. Drake, 1994 .