Megan Vazey

发表

Evaluation of the FastFIX Prototype 5Cs CARD System

Debbie Richards, Megan Vazey, 2006, PKAW.

A Case-Classification-Conclusion 3Cs Approach to Knowledge Acquisition: Applying a Classification Logic Wiki to the Problem Solving Process

Debbie Richards, Megan Vazey, 2006, Int. J. Knowl. Manag..

Intelligent Management of Call Centre Knowledge

Deborah Richards, Megan Vazey, 2005 .

Stochastic Foundations for the Case-Driven Acquisition of Classification Rules

Megan Vazey, 2006, EKAW.

Closing the Gap Between Different Knowledge Sources and Types in the Call Centre

Deborah Richards, Megan Vazey, 2005 .

Achieving Rapid Knowledge Acquisition in a High- Volume Call Centre

Deborah Richards, Megan Vazey, 2005 .

Troubleshooting at the Call Centre: A Knowledge-based Approach

Debbie Richards, Megan Vazey, 2005, Artificial Intelligence and Applications.

Stochastic foundations for the case-driven acquisition of classification knowledge in CBR systems

Megan Vazey, 2006 .