Chatura Ranaweera

A model of online customer behavior during the initial transaction: Moderating effects of customer characteristics

G. Mcdougall, H. Bansal, C. Ranaweera, 2005 .

Talk Up or Criticize? Customer Responses to WOM About Competitors During Social Interactions

Chanaka Jayawardhena, C. Jayawardhena, C. Ranaweera, 2014 .