Johannes Boegershausen

The Social Dimension of Service Interactions

Alexander P. Henkel, J. Lemmink, A. Rafaeli, 2017 .

Discounting Humanity: When Consumers are Price Conscious, Employees Appear Less Human

Alexander P. Henkel, K. Aquino, J. Lemmink, 2018 .

Storm after the Quiet: How Marketplace Interactions Shape Consumer Resources in Collective Goal Pursuits

Alexander P. Henkel, G. Odekerken-Schröder, Robert Ciuchita, 2017, Journal of the Association for Consumer Research.

The Category Spillover Effects of Brand Hatred

D. Dahl, Joandrea Hoegg, Johannes Boegershausen, 2015 .

Fields of Gold: Generating Relevant and Credible Insights Via Web Scraping and APIs

Andrew T. Stephen, Abhishek Borah, Hannes Datta, 2021, SSRN Electronic Journal.

Understanding and Improving Consumer Reactions to Service Bots

Alexander P. Henkel, Noah Castelo, Christian Hildebrand, 2023, Journal of Consumer Research.