Elizabeth Duncan

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Customer service quality and financial performance among Australian retail financial institutions

Greg Elliott, Elizabeth Duncan, G. Elliott, 2002 .

Efficiency, customer service and financial performance among Australian financial institutions

G. Elliott, Elizabeth Duncan, 2004 .

COVID-19 as a stress test: Assessing the bank regulatory framework

Ke Wang, Alice Abboud, Elizabeth Duncan, 2021, Journal of Financial Stability.

Comparing Australian 'Community Banks' - Theories Explain Their Success

Elizabeth Duncan, 2008 .