C. Veloso

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Validation of a measurement scale of service quality, image, customer satisfaction and loyalty in traditional trade

C. Veloso, A. Monte, 2019 .

THE EFFECTS OF CUSTOMER SATISFACTION , SERVICE QUALITY AND PERCEIVED VALUE ON BEHAVIOURAL INTENTIONS IN RETAIL INDUSTRY

C. Veloso, 2022 .

Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade

C. Veloso, A. Monte, 2019, Tourism & Management Studies.

A Methodology for the Identification and Assessment of the Conditions for the Practice of Outdoor and Sport Tourism-Related Activities: The Case of Northern Portugal

P. Fernandes, A. Correia, Fernanda Ferreira, 2021, Sustainability.

Measuring the Degree of Innovation in Retail and Services’ Micro and Small Enterprises

Cicero Eduardo Walter, P. Fernandes, H. Ribeiro, 2017 .

OUTDOOR TOURISM DEMAND SEGMENTATION: A CASE STUDY FROM NORTH OF PORTUGAL

P. Fernandes, A. Correia, Fernanda Ferreira, 2022, GeoJournal of Tourism and Geosites.

Encouraging consumer loyalty: the role of family business in hospitality

Marco Valeri, C. Veloso, B. Sousa, 2021, Journal of Family Business Management.

Managerial Practices and (Post) Pandemic Consumption of Private Labels: Online and Offline Retail Perspective in a Portuguese Context

Marco Valeri, C. Veloso, E. Lopes, 2022, Sustainability.

Spatial and Temporal Concentration of Tourism Supply and Demand in Northern Portugal. Application of the Herfindahl-Hirschman Index

P. Fernandes, Eleonora Santos, C. Veloso, 2019 .

Educational escape rooms in practice: research, experiences, and recommendations

A. Vitória, M. Amorim, M. Madaleno, 2021 .

Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts

C. Veloso, B. Sousa, 2021, The International Review of Retail, Distribution and Consumer Research.

MEASURING THE DEGREE OF INNOVATION IN MICRO AND SMALL ENTERPRISES IN THE NORTHEAST OF BRAZIL

P. Fernandes, E. Walter, C. Veloso, 2019 .

A Study of the Olive Oil Consumption and Economic Sector in the Iberian Peninsula

H. Ribeiro, C. Veloso, S. Alves, 2019, The Cross-Disciplinary Perspectives of Management: Challenges and Opportunities.

Academic Tourism and Transport Services: Student Perceptions from a Social Responsibility Perspective

Marco Valeri, C. Veloso, B. Sousa, 2021, Sustainability.

Outdoor Solutions for the Seasonal Concentration of Tourism Demand in Northern Portugal

P. Fernandes, Eleonora Santos, C. Veloso, 2020 .

Meassevuring E-Service Quality, Satisfaction and Loyalty of Customer in the Online Channel of the Modern Retail

D. Magueta, C. Veloso, B. Sousa, 2020 .

Entrepreneurship and self-service technologies as a driver of customer loyalty to the retailer during the COVID-19 pandemic

Marco Valeri, C. Veloso, B. Sousa, 2023, EuroMed Journal of Business.

The role of endomarketing in human capital management: a study applied to the Minho Urban Quadrilateral

Marco Valeri, C. Veloso, B. Sousa, 2023, EuroMed Journal of Business.

Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization

Cicero Eduardo Walter, C. Veloso, B. Sousa, 2021 .