Gwen Fontenot

Customer process approach to building loyalty

Ravi S. Behara, Gwen Fontenot, Alicia Briney Gresham, 2002 .

Customer satisfaction measurement and analysis using six sigma

Ravi S. Behara, Gwen Fontenot, Alicia Briney Gresham, 1995 .

Innovation in healthcare: Issues and future trends☆

Gwen Fontenot, Sonya H. Y. Hsu, R. Thakur, 2012 .

Children And Internet Use: Perceptions Of Advertising, Privacy, And Functional Displacement

Gwen Fontenot, Gwen F. Fontenot, L. Henke, 2011 .

Techniques for determining importance: Balancing scientific method and subjectivity

Gwen Fontenot, Paula Phillips Carson, Kerry D. Carson, 2007 .