K. Heischmidt
发表
Importance-performance analysis revisited: the role of the factor structure of customer satisfaction
Kurt Matzler,
Kurt Matzler,
E. Sauerwein,
2003
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K. Heischmidt,
F. Hekmat,
P. Gordon,
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Journal of hospital marketing.
Yves Damoiseau,
K. Heischmidt,
2012
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K. Heischmidt,
Mary E. Stinson,
2012,
Health marketing quarterly.
K. Heischmidt,
2018
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K. Heischmidt,
Kay Crain,
1995
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K. Heischmidt,
F. Hekmat,
1996
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K. Heischmidt,
J. Elfrink,
1991
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K. Heischmidt,
Peter-John Gordon,
Kenneth A. Heischmidt,
1993
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K. Heischmidt,
Amy Henson,
Ismatilla Mardanov,
2008
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K. Heischmidt,
J. Elfrink,
B. Mays,
2002
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K. Heischmidt,
W. Coscarelli,
1995
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D. Rottig,
K. Heischmidt,
2007
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K. Heischmidt,
F. Hekmat,
1991,
Health marketing quarterly.