Elvira Tabaku

Service Quality, Customer Satisfaction, Perceived Value and Brand Loyalty: A Critical Review of the Literature

Elvira Tabaku, E. Kushi, Evis Kushi, 2013 .

An assessment of service quality and customer satisfaction in the hotel sector

Shpëtim Çerri, Elvira Tabaku, 2016 .

An Empirical Investigation of Customer Loyalty in Telecommunication Industry in Albania

Shpëtim Çerri, Elvira Tabaku, 2015 .

An investigation of mobile telephony customers in Albania

Shpëtim Çerri, Elvira Tabaku, 2015 .

Brand Loyalty And Loyalty Programs; A Literature Review

Elvira Tabaku, Mirela Zerellari, 2015 .

Students’ Perceptions on Quality and Satisfaction in Higher Education

Elvira Tabaku, 2018 .

An Overview of Marketing Means used by Non-Profit Organizations: A Detailed Overview of NPOs Operating in the District of Elbasan

Elvira Tabaku, M. Mersini, 2013 .

An integrated framework for customer loyalty in the hotel sector

Elvira Tabaku, Drita Kruja, 2019, Serbian Journal of Management.

Students’ perception and satisfaction of services provided by public and private higher education institutes: a case study in Albania

Huong Ha, Elvira Tabaku, Drita Kruja, 2021, International Journal of Quality and Service Sciences.