Yumiko Yokochi

Face and facework in conflict: a cross-cultural comparison of China, Germany, Japan, and the United States

Xiaohui Pan, John G. Oetzel, Stella Ting-Toomey, 2001 .

A typology of facework behaviors in conflicts with best friends and relative strangers

John G. Oetzel, Stella Ting-Toomey, Jiro Takai, 2000 .