Jue Chen

Postponement Method in Service Process Re-Engineering: A Catering Case

Daijian Tang, Jue Chen, 2010, 2010 International Conference on Management and Service Science.

Outsourcing for Achieving Mass Customization in Service Operations: Lessons from the "Smaller Kitchen" Strategy in Chinese Catering Services

Yunhong Hao, Yun-hong Hao, Juei-Yang Chen, 2007, 2007 International Conference on Wireless Communications, Networking and Mobile Computing.

Service System Decoupling for Mass Customization: A Case Study in Catering Services

Yunhong Hao, Yun-hong Hao, Juei-Yang Chen, 2009 .