Ruth N. Bolton
发表
Ruth N. Bolton,
2003,
CACM.
Katherine N. Lemon,
Ruth N. Bolton,
Matthew D. Bramlett,
2006,
Manag. Sci..
Ruth N. Bolton,
2019
.
Ruth N. Bolton,
Amy K. Smith,
Janet Wagner,
1999
.
Ruth N. Bolton,
Randall G. Chapman,
A. Mills,
2018,
Journal of Marketing Education.
Ruth N. Bolton,
Venkatesh Shankar,
2018
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Ruth N. Bolton,
J. Drew,
1991
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Ruth N. Bolton,
J. Drew,
1992
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Ruth N. Bolton,
David B. Kletter,
S. Graves,
1994
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Ruth N. Bolton,
Amy K. Smith,
2002
.
Ruth N. Bolton,
1989
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Ruth N. Bolton,
Venkatesh Shankar,
Venkatesh Shankar,
2004
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Ruth N. Bolton,
Crina O. Tarasi,
2007
.
Ruth N. Bolton,
W. Qualls,
Jose A Rosa,
2006
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P. K. Kannan,
Ruth N. Bolton,
Matthew D. Bramlett,
2000
.
Ruth N. Bolton,
2011
.
Gary J. Russell,
Ruth N. Bolton,
1988
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Ruth N. Bolton,
B. Libai,
Ko de Ruyter,
2010
.
Ruth N. Bolton,
Beth A. Walker,
M. D. Hutt,
2011
.
Ruth N. Bolton,
Janet R. Mccoll-Kennedy,
A. Gustafsson,
2014
.
Ruth N. Bolton,
Yuliya Komarova Loureiro,
A. Parasuraman,
2013
.
Ruth N. Bolton,
Shruti Saxena-Iyer,
2009
.
Ruth N. Bolton,
M. Myers,
2003
.
Katherine N. Lemon,
Ruth N. Bolton,
P. Verhoef,
2002
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Ruth N. Bolton,
A. Parasuraman,
V. Kumar,
2002
.
Ruth N. Bolton,
J. Drew,
1991
.
Ruth N. Bolton,
Venkatesh Shankar,
Detra Y. Montoya,
2006
.
Ruth N. Bolton,
Dhruv Grewal,
Michael Levy,
2007
.
Ruth N. Bolton,
N. Malhotra,
James Agarwal,
2010
.
Ruth N. Bolton,
T. Baker,
J. Kandampully,
2017
.
Katherine N. Lemon,
Ruth N. Bolton,
1999
.
Ruth N. Bolton,
Janet R. Mccoll-Kennedy,
Lars Witell,
2018,
Journal of Service Management.
Ruth N. Bolton,
J. Drew,
1994
.
Katherine N. Lemon,
Ruth N. Bolton,
1999
.
Ruth N. Bolton,
Amy K. Smith,
Janet Wagner,
2003
.
Ruth N. Bolton,
Tina M. Bronkhorst,
1995
.
Peter C. Verhoef,
Katherine N. Lemon,
Ruth N. Bolton,
2008
.
Ruth N. Bolton,
Venkatesh Shankar,
Venkatesh Shankar,
2003
.
Valarie A. Zeithaml,
Katherine N. Lemon,
J. Andrew Petersen,
2006
.
Ruth N. Bolton,
2004
.
Ruth N. Bolton,
A. Parasuraman,
Leonard L. Berry,
2010
.
Mary Jo Bitner,
Ruth N. Bolton,
Martin W. Mende,
2013
.
Katherine N. Lemon,
Ruth N. Bolton,
T. Keiningham,
2006
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Ruth N. Bolton,
Matthew T. Billett,
Fred Selnes,
2011
.
Ruth N. Bolton,
1993
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Ruth N. Bolton,
2017
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Ruth N. Bolton,
Venkatesh Shankar,
Venkatesh Shankar,
2010
.
Ruth N. Bolton,
Tina M. Bronkhorst,
1996
.
Ruth N. Bolton,
Randall G. Chapman,
1986
.
Ruth N. Bolton,
2018,
Handbook of Service Science, Volume II.
Ruth N. Bolton,
1991
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Ruth N. Bolton,
2011
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Katherine N. Lemon,
Ruth N. Bolton,
P. Verhoef,
2008
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Ruth N. Bolton,
2012
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Ruth N. Bolton,
Crina O. Tarasi,
2015
.
Ruth N. Bolton,
2020
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Ruth N. Bolton,
2019,
Journal of Retailing.
Ruth N. Bolton,
2019,
Journal of Retailing.
Gary J. Russell,
Katherine N. Lemon,
Ruth N. Bolton,
2005
.
Ruth N. Bolton,
Amy K. Smith,
1998
.
Ruth N. Bolton,
2006
.
Ruth N. Bolton,
2004
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Ruth N. Bolton,
A. Gustafsson,
Lars Witell,
2021
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Ruth N. Bolton,
A. Gustafsson,
Lars Witell,
2021
.
Ruth N. Bolton,
Paul Fombelle,
D. Fang,
2020,
Journal of Service Research.
Ruth N. Bolton,
Paul Fombelle,
D. Bumpers,
2020
.
Ruth N. Bolton,
A. Gustafsson,
B. Walker,
2013
.
Ruth N. Bolton,
A. Gustafsson,
B. Walker,
2012
.
Ruth N. Bolton,
Martin Mende,
2011
.
Ruth N. Bolton,
Lars Witell,
Crina O. Tarasi,
2021,
Journal of the Academy of Marketing Science.
Ruth N. Bolton,
2020
.
Katherine N. Lemon,
Ruth N. Bolton,
P. Verhoef,
2002
.
Ruth N. Bolton,
2021,
Australasian Marketing Journal.
Ruth N. Bolton,
1989
.
Ruth N. Bolton,
Venkatesh Shankar,
日本マーケティング・サイエンス学会,
1999
.
Ruth N. Bolton,
A. Gustafsson,
Lars Witell,
2021,
Journal of the Academy of Marketing Science.
Ruth N. Bolton,
A. Parasuraman,
D. Bowman,
2005
.
Ruth N. Bolton,
2020,
AMS Review.
Katherine N. Lemon,
Ruth N. Bolton,
P. Verhoef,
2002
.
Ruth N. Bolton,
2003
.
Ruth N. Bolton,
Amy K. Smith,
Janet Wagner,
2003
.
Ruth N. Bolton,
J. Drew,
1995
.