Haithem Zourrig

Consumer revenge behavior: A cross-cultural perspective

Jean-Charles Chebat, Roy Toffoli, J. Chébat, 2009 .

Image transfer from malls to stores and its influence on shopping values and mall patronage: The role of self-congruity

K. Hedhli, H. Zourrig, Jeongsoo Park, 2017 .

Impact of culture on dissatisfied customers: An empirical study

Jean-Charles Chebat, J. Chébat, H. Zourrig, 2010 .

Waiting in a queue with strangers and acquaintances: An integrative model of customer‐to‐customer interactions effect on waiting time evaluation

Jean-Charles Chebat, J. Chébat, H. Zourrig, 2009 .

A cross-cultural perspective on consumer perceptions of service failures’ severity: a pilot study

Jean-Charles Chebat, J. Chébat, K. Hedhli, 2014 .