Olga Einasto

发表

Investigating e-service quality criteria for university library: a focus group study

Olga Einasto, 2014 .

Transforming library communication: from Gutenberg to Zuckerberg

Olga Einasto, 2015 .

The Instrument for Evaluating the Academic Library E-Service Quality

Olga Einasto, 2017 .

E-service Quality Criteria in University Library: A Focus Group Study

Olga Einasto, Olga Einasto, 2014 .

Using service quality monitoring to support library management decisions: A case study from Estonia

Olga Einasto, Olga Einasto, 2009 .