Siew-Yong Lam

The relationship between TQM, learning orientation and market performance in service organisations: an empirical analysis

Keng-Boon Ooi, Binshan Lin, Voon-Hsien Lee, 2011 .

Foreign Direct Investment, Financial Development and Economic Growth: Panel Data Analysis

Siew-Yong Lam, Chee-Keong Choong, 2012 .

Structural analysis of TQM and its impact on customer satisfaction and innovation

Keng-Boon Ooi, Mohammad Samaun Safa, Voon-Hsien Lee, 2010 .

A structural equation model of TQM, market orientation and service quality

Keng-Boon Ooi, Kongkiti Phusavat, Voon-Hsien Lee, 2012 .