Deniz Özcan

Sustainable IT: What do Universities do Outside the Classroom?

Oliver Thomas, C. Stolze, Torben Penke, 2013 .

Integrationsansatz zum konzeptionellen Design von Product-Service Systems

F. Kammler, Oliver Thomas, Deniz Özcan, 2014 .

Teaching methods used in special education: A content analysis study

Deniz Özcan, Huseyin Uzunboylu, Deniz Özcan, 2019, International Journal of Cognitive Research in Science Engineering and Education.

Towards a Big Data-based Technical Customer Service Management

Oliver Thomas, Michael Fellmann, Deniz Özcan, 2014, GI-Jahrestagung.

Information Needs of the Mobile Technical Customer Service -- A Case Study in the Field of Machinery and Plant Engineering

Oliver Thomas, Michael Fellmann, Markus Nüttgens, 2015, 2015 48th Hawaii International Conference on System Sciences.

Towards a Design Science-Driven Product-Service System Engineering Methodology

Dirk Metzger, Oliver Thomas, Deniz Özcan, 2014, DESRIST.

Towards a Mobile Technical Customer Service Support Platform

Oliver Thomas, Michael Fellmann, Markus Nüttgens, 2013, MobiWIS.

Shaping the future of mobile service support systems - ex-ante evaluation of smart glasses in technical customer service processes

Dirk Metzger, Oliver Thomas, Michael Fellmann, 2016, GI-Jahrestagung.

Elicitation and Consolidation of Requirements for Mobile Technical Customer Services Support Systems - A Multi-Method Approach

Oliver Thomas, Friedemann Kammler, Michael Fellmann, 2013, ICIS.

Designing Customer-Specific Product-Service Systems in B2B Markets - A Consecutive Framework for Development and Configuration Management

Alexander Fuchs, Sebastian Bittmann, Deniz Özcan, 2015, Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model..

Design of User-Oriented Mobile Service Support Systems - Analyzing the Eligibility of a Use Case Catalog to Guide System Development

Michael Fellmann, Markus Nüttgens, Gerald Däuble, 2015, Wirtschaftsinformatik.