Susanne Schmidt-Rauch

Continuous Service: Mobile Services for Travel Counseling

Susanne Schmidt-Rauch, Michael Keller, Gerhard Schwabe, 2010, 2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR).

Putting value co-creation into practice: a case for advisory support

Susanne Schmidt-Rauch, Philipp Nussbaumer, Susanne Schmidt-Rauch, 2011, ECIS.

From telesales to tele-advisory in travel agencies

Susanne Schmidt-Rauch, Gerhard Schwabe, G. Schwabe, 2011, ACM Trans. Manag. Inf. Syst..

Lernen mit SmartTravel im Reisebüro der Zukunft

Susanne Schmidt-Rauch, Reto Geiger, 2010, DeLFI.

Tourist Office Counselling Service

Susanne Schmidt-Rauch, Gerhard Schwabe, Michael Fux, 2011, ENTER.

International Conference on Information Systems ( ICIS ) 2010 FROM TELESALES TO TELE-ADVISORY SERVICES IN TRAVEL AGENCIES

Susanne Schmidt-Rauch, Gerhard Schwabe, Raphael Schaer, 2017 .

Designing for mobile value co-creation—the case of travel counselling

Susanne Schmidt-Rauch, Gerhard Schwabe, G. Schwabe, 2013, Electronic Markets.

TOWARDS VALUE CO-CREATED CITIZEN ADVISORY: THE SMART ADVISOR’S SKILLS

Susanne Schmidt-Rauch, Gerhard Schwabe, Tobias Giesbrecht, 2011 .