Olaf Reinhold

发表

Outsourcing of Social CRM Services in German SMEs

Julio A. N. Viana, Maarten van der Zandt, Olaf Reinhold, 2020, BIS.

Social CRM: Biggest Challenges to Make it Work in the Real World

Olaf Reinhold, Fábio M. F. Lobato, Márcia Pinheiro, 2016, BIS.

Test structures and performance analysis for uncooled resistance bolometer detector arrays

Olaf Reinhold, Christer Jansson, Kevin Charles Liddiard, 1998, Defense, Security, and Sensing.

A literature review of the current applications of machine learning and their practical implications

Julio A. N. Viana, Olaf Reinhold, Rainer Alt, 2020, Web Intell..

Development of uncooled focal plane detector arrays for smart IR sensors

Olaf Reinhold, Christer Jansson, Kevin Charles Liddiard, 1997, Smart Materials, Nano-, and Micro- Smart Systems.

Capturing customer context from social media: mapping social media API and CRM profile data

Rainer Alt, Olaf Reinhold, Matthias Wittwer, 2017, WI.

The Role of Cross-Domain Use Cases in IoT - A Case Analysis

Rainer Alt, Olaf Reinhold, Sebastian Bär, 2019, HICSS.

Analytical Social CRM: Concept and Tool Support

Rainer Alt, Olaf Reinhold, R. Alt, 2011, Bled eConference.

Social CRM from the Customer Perspective: A Preliminary Analysis of Differences between Brazilian and German Users

Rainer Alt, Julio A. N. Viana, Olaf Reinhold, 2018, 2018 IEEE/WIC/ACM International Conference on Web Intelligence (WI).

Smart materials, structures, and integrated systems : 11-13 December 1997, Adelaide, Australia

Ahsan Hariz, Vijay K. Varadan, Olaf Reinhold, 1997 .

How Companies are Implementing Social Customer Relationship Management: Insights From Two Case Studies

Rainer Alt, Olaf Reinhold, 2013, Bled eConference.

Social CRM: Tools and Functionalities

Olaf Reinhold, Rainer Alt, 2020 .

Smart electronics and MEMS : 11-13 December 1997, Adelaide, Australia

Ahsan Hariz, Vijay K. Varadan, Olaf Reinhold, 1997 .

Social CRM in Digital Marketing Agencies: An Extensive Classification of Services

Rainer Alt, Julio A. N. Viana, Olaf Reinhold, 2018, 2018 IEEE/WIC/ACM International Conference on Web Intelligence (WI).

Electronics and structures for MEMS : 27-29 October, 1999, Royal Pines Resort, Queensland, Australia

Neil W. Bergmann, Olaf Reinhold, Norman C. Tien, 1999 .

Social-Customer-Relationship-Management (Social-CRM)

Rainer Alt, Olaf Reinhold, R. Alt, 2012, Wirtschaftsinf..

Growth and properties of semiconductor bolometers for infrared detection

Olaf Reinhold, Kevin Charles Liddiard, Mark H. Unewisse, 1995, Optics & Photonics.

Social Customer Relationship Management: State of the Art and Learnings from Current Projects

Rainer Alt, Olaf Reinhold, 2012, Bled eConference.

Social CRM Tools: A Systematic Mapping Study

Julio A. N. Viana, Olaf Reinhold, Rainer Alt, 2020, BIS.

Improving relationship management in universities with sentiment analysis and topic modeling of social media channels: learnings from UFPA

Rainer Alt, Olaf Reinhold, Márcia Pinheiro, 2017, WI.

Enhancing Collaborative CRM with Mobile Technologies

Rainer Alt, Olaf Reinhold, R. Alt, 2009, Bled eConference.

Social CRM Services in Digital Marketing Agencies: A Preliminary Study on Service Offerings in Germany

Maarten van der Zandt, Olaf Reinhold, Rainer Alt, 2019, BIS.

The Role of Social CRM in Social Information Systems: Findings from Four Case Studies

Rainer Alt, Olaf Reinhold, R. Alt, 2019, HICSS.

Design and fabrication of thin film monolithic uncooled infrared detector arrays

Olaf Reinhold, Kevin Charles Liddiard, Mark H. Unewisse, 1994, Defense, Security, and Sensing.

Usability of CRM Systems as Collaboration Infrastructures in Business Networks

Rainer Alt, Olaf Reinhold, R. Alt, 2008, Bled eConference.

Semiconductor film bolometer technology for uncooled IR sensors

Olaf Reinhold, Robert E. Clarke, Kevin Charles Liddiard, 1995, Optics & Photonics.

Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care

Rainer Alt, Olaf Reinhold, Toralf Kirsten, 2016, BIS.

Customer Context and Social CRM: A Literature Review and Research Agenda

Rainer Alt, Olaf Reinhold, Matthias Wittwer, 2017, Bled eConference.

Current Applications of Machine Learning Techniques in CRM: A Literature Review and Practical Implications

Rainer Alt, Julio A. N. Viana, Olaf Reinhold, 2018, 2018 IEEE/WIC/ACM International Conference on Web Intelligence (WI).

Social Customer Relationship Management (Social CRM)

Olaf Reinhold, Rainer Alt, R. Alt, 2012, Business & Information Systems Engineering.

Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications

Rainer Alt, Olaf Reinhold, Matthias Wittwer, 2016, BIS.

Progress of the Swedish-Australian research collaboration on uncooled smart IR sensors

Olaf Reinhold, Christer Jansson, Kevin Charles Liddiard, 1998, Optics & Photonics.

Social Media Analytics in Social CRM - Towards a Research Agenda

Rainer Alt, Olaf Reinhold, Matthias Wittwer, 2016, Bled eConference.

A Semantic BI Process for Detecting and Analyzing Mentions of Interest for a Domain in Tweets

Rainer Alt, Olaf Reinhold, Renato Fileto, 2018, WebMedia.

Privacy Awareness in Mobile Business: How Mobile OS and Apps Support Transparency in the Use of Personal Data

Rainer Alt, Olaf Reinhold, Mattis Hartwig, 2016, Bled eConference.

High-resolution digital readout for uncooled smart IR focal plane arrays

Olaf Reinhold, Christer Jansson, Kevin Charles Liddiard, 1997, Smart Materials, Nano-, and Micro- Smart Systems.

Smart Services for Energy Communities: Insights on Options and Priorities from a Multicriteria Mapping Study in Germany

Rainer Alt, Olaf Reinhold, Julio Viana, 2021, 34th Bled eConference Digital Support from Crisis to Progressive Change: Conference Proceedings.

Social Customer Relationship Management

Rainer Alt, Olaf Reinhold, 2016 .

Social Customer Relationship Management

Rainer Alt, Olaf Reinhold, 2019 .