Eugenie Heitmiller

Achieving the National Quality Forum's “Never Events”: Prevention of Wrong Site, Wrong Procedure, and Wrong Patient Operations

Peter J. Pronovost, Henry Brem, Martin A. Makary, 2007, Annals of surgery.

Establishing a global learning community for incident-reporting systems

Peter J Pronovost, William Runciman, Christine A Goeschel, 2010, Quality and Safety in Health Care.