Christoph Heitz

发表

Inventory management based on simulation of ordering process

Christoph Heitz, Claudio Gomez, 2004 .

Knowledge management in call centers : how routing rules influence expertise and service quality

Christoph Heitz, Kevin Ross, Geoffrey Ryder, 2008 .

Internet of Services

Jürgen Vogel, Hans-Peter Hutter, Thomas Michael Bohnert, 2013, Evolution of Telecommunication Services.

Flow-time estimation in dynamic job shops with priority scheduling using a hybrid modelling approach

Jörg Sigrist, Christoph Heitz, C. Heitz, 2008 .

Maximizing service productivity through task routing rules

Christoph Heitz, Kevin Ross, Geoff Ryder, 2008 .

User-Based Redistribution in Free-Floating Bike Sharing Systems

Matthias Templ, Christoph Heitz, Roman Etschmann, 2018, OR.

A method to detect out of stock

Christoph Heitz, Daniel Corsten, Andreas Ruckstuhl, 2007 .

Demand forecasting for inventory control and production planning

Christoph Heitz, Jürg Hosang, Sigrid Mönkeberg, 2002 .

Customer Lifetime Value under Complex Contract Structures

Christoph Heitz, Marcel Dettling, Andreas Ruckstuhl, 2010, IESS.

Data-Driven Management zur Steigerung des Kundennutzens

Christoph Heitz, Jürg Meierhofer, 2020 .

Data Science für KMU

Christoph Heitz, Jürg Meierhofer, Gundula Heinatz Bürki, 2019 .

Churn prediction based on text mining and CRM data analysis

Christoph Heitz, Anders Schatzmann, Thomas Münch, 2014 .

Fast realization of the modal vector fitting method for rational modeling with accurate representation of small eigenvalues

Christoph Heitz, Bjorn Gustavsen, 2009, 2009 IEEE Power & Energy Society General Meeting.

Analysis of phase-resolved partial discharge patterns of voids based on a stochastic process approach

Jens Timmer, Christoph Heitz, Ruprecht Altenburger, 2002 .

Surface discharge along solid dielectrics in atmospheric air

Christoph Heitz, Gerhard Salge, M. Piemontesi, 2000, Conference Record of the 2000 IEEE International Symposium on Electrical Insulation (Cat. No.00CH37075).