Sheryl F. Kline

发表

Virtual and Hybrid Meetings for Generation X: Using the Delphi Method to Determine Best Practices, Opportunities, and Barriers

Tena B. Crews, Carole B. Sox, Tena B. Crews, 2014 .

Exploring Bed & Breakfast Websites

Alastair M. Morrison, Sheryl F. Kline, A. Morrison, 2004 .

Member Perceptions of Internal Group Dynamics and Productivity

Sheryl F. Kline, S. Wheelan, S. Kline, 1998 .

Centralized information systems in the lodging industry: implications for knowledge management.

Srikanth Beldona, Sheryl F. Kline, Pearl Brewer, 2006 .

From customer satisfaction to customer delight: Creating a new standard of service for the hotel industry

Edwin N. Torres, Sheryl F. Kline, S. Kline, 2013 .

From satisfaction to delight: a model for the hotel industry

Edwin N. Torres, Sheryl F. Kline, S. Kline, 2006 .

Identifying best practices, opportunities and barriers in meeting planning for Generation Y

Tena B. Crews, Carole B. Sox, Sheryl F. Kline, 2014 .

Technology use within meetings: a generational perspective

Tena B. Crews, Carole B. Sox, Sheryl F. Kline, 2016 .

Benchmarking quality management in hotels.

Sheryl F. Kline, S. Kline, Deborah Breiter, 1995 .