Katri Jakosuo

发表

FROM CLIMATE CHANGE TO CUSTOMER DIALOGUE-CSR IN THE SERVICE SECTOR

Katri Jakosuo, 2012 .

SALES PERSONS' WORK METHODS INFLUENCE ON CUSTOMER SATISFACTION AND ORGANISATION ACTIVITIES

Katri Jakosuo, 2010 .

Connections between Job Satisfaction and Customer Service Quality

Katri Jakosuo, 2011 .

RUSSIA AND THE RUSSIAN TOURIST IN FINNISH TOURISM STRATEGIES—THE

Katri Jakosuo, 2011 .