Shawn Clouse

Receiving, Recording, and Responding to Customer Complaints: The Effects of Formalizing Customer Complaint Handling Policies in Retail Firms

Nader H. Shooshtari, Simona Stan, Shawn Clouse, 2018, Services Marketing Quarterly.

Reducing Ethnocentrism in International Business Students with an Online Multicultural Supplement

Nader H. Shooshtari, Shawn Clouse, Udo Fluck, 2007 .

The assessment of student performance and satisfaction outcomes with synchronous and asynchronous interaction methods in a student -centered distributed learning environment

Shawn F. Clouse, Shawn Clouse, 2001 .

Predicting Internet-based Online Community Size and Time to Peak Membership Using the Bass Model of New Product Growth

David Firth, David R. Firth, Shawn F. Clouse, 2006 .

Distributed Learning for Geographically Dispersed Students: Lessons Learned From an Online Graduate Business Course

Gary Cleveland, Shawn Clouse, Clyde Neu, 2004 .

Graduate Business Students Performance with Synchronous and Asynchronous Interaction e-Learning Methods

Gerald E. Evans, Shawn F. Clouse, Gerald E. Evans, 2003 .

"So what can I do with an MIS degree?" - Inspiring students to explore MIS by drawing on local innovators

David Firth, David R. Firth, Jerry Evans, 2013 .